Global External Communications Lead

Culture Alberta; Calgary; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

Benevity is seeking an External Communications Manager to shape how the world hears from a global brand. You’ll work closely with the AVP of Brand & Communications, manage media relations, ghostwrite executive voices, and coordinate crisis messaging to protect the company’s reputation.

You’ll craft standout POVs, secure speaking opportunities, and partner with editorial teams to ensure content aligns with our data-driven impact narrative across press and clients.

Qualifications

• 7+ years of experience in external communications, PR or corporate communications, with at least 3 years leading media relations or crisis communications for a B2B brand (SaaS experience a plus).
• Track record of securing high-quality media placements and speaking opportunities, with relationships across journalists, editors and event organizers.
• Demonstrated experience developing executive point-of-view content and ghostwriting speeches, articles or presentations that sound authentically like the leader delivering them.
• Sharp, provocative writing and editorial judgment, with the ability to push messaging beyond safe and generic and toward genuinely distinctive points of view.
• Collaborative mindset, with the flexibility to adapt quickly across press, client and executive audiences in a fast-paced environment without losing sight of message discipline.

Responsibilities

• Media Relations: Assist in media pitching and build lasting relationships with the journalists and outlets that help Benevity reach new audiences.
• PR Agency Management: Assist in the management of the PR agency alongside the Director of Brand & Communications, keeping the agency focused on the highest-value work and holding it accountable to Benevity's standards.
• Executive Visibility: Lead the strategy for securing meaningful speaking opportunities for Benevity's executives, prioritizing platforms and stages that build the company's authority and visibility in the sector and with new audiences.
• Executive POV Development: Develop Benevity's executives' points of view alongside the brand and editorial lead, ensuring every POV is distinctive, well-argued and grounded in the brand narrative and in Impact Labs data.
• Executive Ghostwriting: Ghostwrite articles, speeches and presentations for Benevity's executive leaders, translating their points of view into polished, delivery-ready material in their own voice.
• Thought-Leadership Alignment: Partner with the brand and editorial lead to ensure executive and thought-leadership content aligns with Impact Labs data and research, bringing an external, market-facing lens to how that content is planned and released.
• Crisis Preparedness: Build and maintain a crisis communications playbook with clear escalation paths to the Director and executive leadership, so the team is ready before it's tested by a live situation. Assist the AVP, Brand & Communications on all external communications, ensuring a consistent, on-strategy voice with press and clients, and crisis communications, helping to develop messaging and response plans that protect Benevity's reputation with both media and clients.

Skills

External comms

Media relationships

Executive comms

Writing/storytelling

Collaboration

Job description

Benevity is seeking an External Communications Manager to shape how the world hears from a global brand. You’ll work closely with the AVP of Brand & Communications, manage media relations, ghostwrite executive voices, and coordinate crisis messaging to protect the company’s reputation.

You’ll craft standout POVs, secure speaking opportunities, and partner with editorial teams to ensure content aligns with our data-driven impact narrative across press and clients.