External Communications Manager

Benevity; Vancouver; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

Benevity is seeking an External Communications Manager to shape how the world hears from a global brand. You’ll be the right hand to the AVP of Brand & Communications, guiding media relations, crisis communications, and the executive voice that carries Benevity’s POV to press, clients, and the market.

The role requires deep experience with executives, ghostwriting, and developing distinctive POVs aligned with data from Impact Labs.

Qualifications

• 7+ years of experience in external communications, PR or corporate communications, with at least 3 years leading media relations or crisis communications for a B2B brand (SaaS experience a plus).
• Proven track record of securing high-quality media placements and speaking opportunities, with relationships across journalists, editors and event organizers.

Responsibilities

• Media Relations: Assist in media pitching and build lasting relationships with journalists and outlets.
• PR Agency Management: Manage the PR agency alongside the Director of Brand & Communications, ensuring high-value work remains on strategy.
• Executive Visibility: Lead strategy for securing speaking opportunities for Benevity's executives, building authority and visibility.
• Executive POV Development: Develop executives' points of view aligned with brand narrative and Impact Labs data.
• Executive Ghostwriting: Ghostwrite articles, speeches and presentations for executive leaders in their own voice.
• Thought-Leadership Alignment: Ensure executive content aligns with data and research, providing external market perspective.
• Crisis Preparedness: Build and maintain a crisis communications playbook with clear escalation paths.

Skills

Media relations

Crisis communications

Executive communications

Ghostwriting

Writing & storytelling

Collaborative

Job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

About The Job At Benevity

Are you a sharp communicator ready to shape how the world hears from a global brand? As our External Communications Manager, you'll be the AVP of Brand & Communications' right hand on everything Benevity says to press, clients and the market — assisting with media relations, crisis communications, and the executive voice that carries our point of view into the sector.

This role is ideal for someone who has deep experience with executives, knows how to get them on a stage worth standing on, can ghostwrite on their behalf, and is comfortable iterating their POV as the market shifts.

What You'll Do

• Media Relations: Assist in media pitching and build lasting relationships with the journalists and outlets that help Benevity reach new audiences.
• PR Agency Management: Assist in the management of the PR agency alongside the Director of Brand & Communications, keeping the agency focused on the highest-value work and holding it accountable to Benevity's standards.
• Executive Visibility: Lead the strategy for securing meaningful speaking opportunities for Benevity's executives, prioritizing platforms and stages that build the company's authority and visibility in the sector and with new audiences.
• Executive POV Development: Develop Benevity's executives' points of view alongside the brand and editorial lead, ensuring every POV is distinctive, well-argued and grounded in the brand narrative and in Impact Labs data.
• Executive Ghostwriting: Ghostwrite articles, speeches and presentations for Benevity's executive leaders, translating their points of view into polished, delivery-ready material in their own voice.
• Thought-Leadership Alignment: Partner with the brand and editorial lead to ensure executive and thought‑leadership content aligns with Impact Labs data and research, bringing an external, market-facing lens to how that content is planned and released.
• Crisis Preparedness: Build and maintain a crisis communications playbook with clear escalation paths to the Director and executive leadership, so the team is ready before it's tested by a live situation. Assist the AVP, Brand & Communications on all external communications, ensuring a consistent, on-strategy voice with press and clients, and crisis communications, helping to develop messaging and response plans that protect Benevity's reputation with both media and clients.

What You'll Bring (Experience)

• Experience: 7+ years of experience in external communications, PR or corporate communications, with at least 3 years leading media relations or crisis communications for a B2B brand (SaaS experience a plus).
• Media & Speaking Relationships: A track record of securing high-quality media placements and speaking opportunities, with relationships across the journalists, editors and event organizers who matter to the business.
• Executive Communications: Demonstrated experience developing executive point-of-view content and ghostwriting speeches, articles or presentations that sound authentically like the leader delivering them.
• Writing & Storytelling: Sharp, provocative writing and editorial judgment, with the ability to push messaging beyond safe and generic and toward genuinely distinctive points of view.
• Collaborative & Adaptable: A collaborative mindset, with the flexibility to adapt quickly across press, client and executive audiences in a fast-paced environment without losing sight of message discipline.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a Company Where DEIB Isn’t a Buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [e-mail].