Gift Shop Retailer

BC Ferries; Delta; On-site; CAD 35,000 - 55,000; Part time

Job summary

An established industry player is looking for a passionate Gift Shop Retailer to join their dynamic team. This role involves ensuring high standards in merchandising, collaborating with team members, and focusing on customer satisfaction. Ideal candidates will have a strong background in customer service and merchandising, with the ability to work independently and prioritize tasks effectively. Join a company that values diversity and is committed to connecting communities and customers to what matters most. If you're driven and eager to make an impact, this opportunity is for you!

Qualifications

• 3-5 years of customer service experience, preferably in retail.
• 2-3 years in merchandising and display, ideally in giftware.

Responsibilities

• Maintain high standards in the gift shop, including merchandising new stock.
• Analyze data to achieve financial objectives and coach staff.

Skills

Customer Service

Sales Skills

Communication Skills

Merchandising

Loss Prevention

Education

Certificate in Business Administration

Diploma in Marketing

Job description

Job Description

GIFT SHOP RETAILER

Location: Tsawwassen

Position Type: Casual

We are seeking a passionate individual with a strong customer service focus and a goal-oriented mindset to join our team as a Gift Shop Retailer. In this role, you will ensure the gift shop maintains high standards, including merchandising new stock, collaborating with Merchandisers on planogram execution, coaching staff on loss prevention, retail policies, and procedures. You will analyze data from various sources to achieve financial objectives.

Ideal candidates will possess strong sales and communication skills, be self-motivated, capable of working independently and as part of a team under pressure. You should be able to coordinate and prioritize multiple tasks effectively. A customer-focused and results-driven attitude is essential.

Qualifications include a Certificate or Diploma in Business Administration, Marketing, or a related field, with studies in merchandising, retail, loss prevention, and customer service. Candidates should have 3-5 years of customer service experience, preferably in retail, including 2-3 years in merchandising and display, ideally in giftware and apparel sectors.

Join Us!

If you believe this is your next career opportunity, please submit your cover letter and resume by May 16, 2025.

"We connect communities and customers to people and places important in their lives”

At BC Ferries, our employees are our most valuable asset in delivering our commitment to safety, service, and satisfaction. We support employment equity and diversity and encourage applications from all qualified individuals, including women, visible minorities, Indigenous Peoples, persons with disabilities, and members of the LGBTQ2S+ community.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.