Gestionnaire de bureau | Office Manager

Service Corporation International; Montreal (administrative region); On-site; CAD 55,000 - 75,000; Full time

Job summary

Service Corporation International seeks an experienced Operations Accountant to oversee the accounting functions for a funeral home, cemetery and/or crematory operation in Montreal. You will ensure high-quality services and product standards while maintaining compliance with company policies and maximizing location profitability.

Key responsibilities include accounts payable, cash handling, inventory oversight, vendor coordination, and support for HR/payroll processes.

Qualifications

• Two (2) years bookkeeping experience required.
• Excellent communication skills both orally and in writing.
• Integrity, confidentiality and problem-solving abilities.

Responsibilities

• Oversee accounting function and operations of the location.
• Process and verify accounts payable invoices; manage cash receipts and deposits.
• Maintain petty cash and ensure proper disbursements.
• Reconcile accounts and prepare financial reports for management.
• Coordinate supplier orders, inventory, and supplier relations as needed.
• Support HR and payroll processes in line with company policies.

Skills

Bookkeeping

Accounts Payable

MS Office

Communication skills

Education

High school diploma / GED

Job description

Our associates celebrate lives. We celebrate our associates. Diriger et coordonner les opérations d’une maison funéraire, d’un cimetière ou d’un crématorium. Assurer la qualité des services et des produits, pour satisfaire les besoins des familles clientes, pour maximiser les profits prévus au budget de la succursale et maintenir une atmosphère positive pour les employés.

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Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

RESPONSABILITÉS DU POSTE

Supervision de la comptabilité Collecter tous les comptes fournisseurs Vérifier et payer toutes les factures et les comptes Gérer les factures et les dépôts Maintenir le compte de petite caisse et s'assurer du bon roulement selon les politiques et les procédures de l'entreprise. Rapprochement de comptes. Chèques d’avance de fonds. Demandes de chèque « Same Day Check » Dépôts à la banque Vérification des rapports de dépenses Suivre les Autorisations de dépenses d’investissements (CEAs) Activités d’opérations Faire les commandes de fournitures de bureau et effectuer l’inventaire. Coordonner les commandes et la réception de toute marchandise incluant les souvenirs et les cercueils et maintenir les stocks de voûtes, de marqueurs, d’urnes et de cercueil. Superviser les procédures d’installation des commandes funéraires auprès des départements de terrains et d’entretien. Fournir un soutien à direction de la succursale pour s'assurer que tous les contrats et les demandes sont complétés dans un délai raisonnable avec la documentation adéquate. Remplir des rapports de funérailles ou de cimetière et les archiver adéquatement. Fournir un soutien au département des Ventes au besoin, compréhension de JD Powers. Assurer le respect de toutes les politiques et procédures de l’Entreprise, incluant : Les vérifications fiscales (SOX) Les formations de l’Université Dignité (DU) Les vérifications de formations d'enterrement (IVT) Les « Day Sales Outstandings (DSO) » en lien avec les finances et l’administration Aider à la préparation ou à la supervision de tout formulaire concernant les funérailles ou le cimetière. Vérifier les feuilles de temps et appliquer les politiques et les procédures de l'entreprise. Appliquer les procédures de ressources humaines locales incluant les documents d’embauche, la vérification de permis de ventes de préarrangements, la gestion du dossier de l’employé et autre documentation confidentielle. Effectuer les rencontres d’orientation aux nouveaux employés.

JOB RESPONSIBILITIES

Accounting Function Oversight Collections of all accounts receivable Verifications and payments of all accounts payable invoices Controls of receipt and deposit of cash payments received Maintains petty cash account and disburses the same in accordance with company policies and procedures Reconciliations of all accounts Cash advance checks Same Day Check requests Bank deposits Verifies/audits cash disbursement reports Tracks Capital Expenditure Authorizations (CEAs) Operational Activities Orders supplies for the office and completes inventory counts Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation Schedules incoming orders and drivers for the ambulate service Completes various funeral/cemetery reports and files accurately Supports Sales as necessary requiring an understanding of JD Powers Assures compliance with all Company policies and procedures to include Sarbanes Oxley (SOX) audit Dignity University (DU) training Interment Verification Training (IVT) audits Day Sales Outstanding’s (DSO) related to financial and administrative areas Assists in preparing and/or overseeing all funeral/cemetery-related forms Reviews time cards and administers corporate payroll policies and procedures Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.). Ensures new associates receive new hire orientation Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators Maintains vehicle records/licenses Processes expense reports Updates General Price Lists (GPLs) Manages all Alarm Systems (codes, working order, etc.) Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed Coordinates daily activities with business unit as well as other departments Trains associates in the proper administration of policies and procedures Services customers by interacting with families in a professional and compassionate manner Maintains and updates customer records Updates company website with current obituaries and ensures obituaries are placed in newspapers Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations Behaves in a supportive way to enrich the work environment Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance Performs other duties as assigned.

MINIMUM Requirements

Education High school diploma, GED or completion of a diploma-training program at a college or technical school Experience Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required Knowledge, Skills and Abilities Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required Excellent communication skills both orally and in writing High level of compassion, integrity, and confidentiality Problem solving skills Ability to multi task and set priorities Detail oriented Must be flexible and able to function in a face-paced environment Work CONDITIONS Work Environment Professional Dress is required when in contact with families. Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours as the need arises Postal Code: H3V 1E5 Category (Portal Searching): Operations Job Location: CA-QC - Montreal

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.