Gérant(e) pour les réservations

U-Haul International, Inc.; Montreal (administrative region); On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays & vacation

Sick days

Advancement opportunities

On-the-job training

AD&D insurance

Life insurance

Profit-sharing plan

Employee discounts

Prescription plan

Job summary

U-Haul International, Inc. is seeking a personable Reservation Agent to support customers with reservations for trucks, trailers, U-Boxes, towing, and related services in our regional office.

The role emphasizes customer care, accurate reservation processing, and inventory coordination. Responsibilities include directing equipment to facilities, maintaining inventory accuracy, and assisting centers with reservations and tasks in the local area.

Qualifications

• Basic office equipment operation and professional communication.
• Capable of handling multi-line phones and emails efficiently.

Responsibilities

• Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations.
• Assist in controlling rental equipment inventories within the assigned marketing company geographic area.
• Update, review, and audit inventory reports.
• Assist centers and dealers with reservations and additional tasks.
• Schedule U-Box routes for customers in local area.

Skills

Multi-line phones

Phone etiquette

Word processing

Email handling

Tools

MS Word

Email clients

Job description

Qualifications minimales:

RESERVATION AGENT

U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.

U-Haul offers its Reservation Agents:

• Paid holidays, vacation, and sick days


• Opportunities for advancement


• Valuable on-the-job training


• AD&D insurance


• Life insurance if eligible


• Deferred profit-sharing plan if eligible


• Discounts on Dell computers, hotels, and more


• Prescription Plan if eligible

Reservation Agent Responsibilities:

• Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations


• Assist in controlling rental equipment inventories within the assigned marketing company geographic area


• Update, review, and audit inventory reports


• Assist centers and dealers with reservations and additional tasks


• Schedule U-Box routes for customers in local area

Minimum Qualifications:

• Working knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. \"Sam\" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U‑Haal Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.