General Store Manager

Douce France Inc.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Douce France Inc., a beloved Toronto specialty store, seeks a Store Manager to oversee operations and enhance customer experiences. This role offers an opportunity to lead a passionate team while engaging with French culinary traditions. Ideal candidates will have strong retail management experience and a passion for excellent service.

Benefits

Competitive salary & incentives

Opportunity to shape local business growth

Accessible Toronto location

Friendly customer-first working environment

Qualifications

• Retail management experience is highly valued.
• Strong communication and interpersonal skills are crucial.
• Flexible to work varying hours, especially weekends.

Responsibilities

• Lead daily store operations and manage a team of associates.
• Deliver exceptional customer service and promote store events.
• Monitor sales and inventory management.

Skills

Leadership

Customer Service

Organizational Skills

Problem-Solving

Communication

Education

Experience managing or supervising in retail

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Douce France Inc.

We are a family-owned specialty store proudly serving Toronto for over 12 years. Our passion is sharing the finest French food products — from artisanal cheeses to gourmet preserves — while fostering warm, lasting relationships with our customers. Along with our physical store in Toronto, we operate an online store servicing clients all across North America.

Location: Toronto, ON

Job type: Full-time

About Douce France

We are a family-owned specialty store proudly serving Toronto for over 12 years. Our passion is sharing the finest French food products — from artisanal cheeses to gourmet preserves — while fostering warm, lasting relationships with our customers. Along with our physical store in Toronto, we operate an online store servicing clients all across North America.

About the Role

We are looking for an entrepreneurial Store Manager who will oversee daily operations, ensure excellent customer service, and contribute to the growth of our beloved store. This is more than a management role — it’s an opportunity to take ownership, bring fresh ideas, and help write the next chapter of our story.

Key Responsibilities

• Lead daily operations of the store, ensuring smooth, efficient, and profitable performance
• Manage a small team of store associates with an approach focused on excellent customer service, diligence and teamwork
• Deliver exceptional customer service, upholding and nurturing the strong relationships our store is known for
• Hire, train and mentor new employees, fostering a positive and collaborative environment
• Keep track of inventory and coordinate resupplies with our supply chain team in the backoffice
• Ensure the store reflects our high standards for cleanliness, presentation, and authenticity
• Monitor sales, costs, and profitability; identify opportunities for growth
• Organize and promote in-store events, tastings, or promotions highlighting French products and culture
• Collaborate with owners on marketing initiatives and community engagement
  

Who You Are

• A passionate, hands-on leader with an entrepreneurial spirit
• Customer-focused, with a genuine interest in creating memorable shopping experiences
• Curious, adaptable, and eager to learn about new products and share your knowledge
• Enthusiastic about French culture, cuisine, and traditions — francophone or strong French language skills a major asset
• Self-motivated and comfortable working independently
• Excellent organizational and problem-solving abilities
  

Qualifications

• Experience managing or supervising in retail (food or specialty retail a strong asset)
• Strong communication and interpersonal skills
• Ability to work flexible hours, including weekends as needed
• Fluent in English; French language proficiency highly preferred

Why Join Us?

• Competitive salary & incentives based on store performance
• Opportunity to shape and grow a well-loved local business
• Work in an easily accessible Toronto location (near Pape subway station)
• Be part of a passionate, tight-knit team that values authenticity, quality, and community
• Work in a friendly, customer-first environment that celebrates French culinary traditions

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at Douce France Inc. by 2x

Get notified about new General Store Manager jobs in Toronto, Ontario, Canada.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.