General Sales Manager

LFL Group; Olds; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a General Sales Manager to enhance their management team. This role involves maintaining high standards in customer service, managing a sales team, and achieving sales targets. The ideal candidate will have a strong customer service background and leadership skills, with opportunities for career growth in a dynamic environment.

Benefits

Flexible and comprehensive benefits package

Competitive remuneration package

Career progression potential

Dynamic environment for leadership

Qualifications

• Two or more years of customer service or sales experience.
• Previous retail supervisory experience is an asset.
• Proven track record in customer service operations.

Responsibilities

• Maintain excellence in store merchandising and customer service.
• Conduct hiring, scheduling, and training of the sales team.
• Achieve sales and margin targets while controlling expenses.

Skills

Customer Service

Leadership

Problem Solving

Communication

Time Management

Education

High school diploma or equivalent

Post-secondary education

Job description

Do you believe in putting the customer first?

Are you a team player with an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic individuals with a customer-focused attitude! The winning combination of team spirit and a desire for career growth will ensure a rewarding experience at one of our franchise locations.

Responsibilities

Reporting to the Store Manager, the General Sales Manager will have the following responsibilities:

1. Maintain excellence in store merchandising and customer service.
2. Conduct hiring, scheduling, and training of the sales team.
3. Develop employees through goal setting, coaching, and formal performance appraisals.
4. Implement all sales programs.
5. Increase delivered sales, closing ratio, and return on customer engagement.
6. Achieve sales and margin targets while controlling expenses.
7. Organize and plan promotions and marketing events.
8. Lead daily team talks and sales meetings.
9. Understand, implement, maintain, and ensure compliance with all Brick Group policies and procedures.
10. Engage in community involvement.

Qualifications

• High school diploma or equivalent; post-secondary education is an asset.
• Two or more years of customer service or sales experience.
• Previous retail supervisory or senior associate experience is an asset.
• Proven track record in customer service operations and merchandising.
• Excellent verbal and written communication skills.
• Highly developed problem-solving skills.
• Good time management skills and work ethic.
• The ability to promote a high level of excellence and pride in customer service and store detail.
• Flexibility to work any shift, including evenings and weekends as required.

Why The Brick

• A flexible and comprehensive benefits package including health, dental, and paramedical services for you and your family.
• Competitive remuneration package commensurate with experience.
• Career progression potential with access to ongoing personal and professional development.
• A dynamic environment to showcase your leadership talents.

If you'd like to apply for this role, please contact our recruitment team, attach your CV, and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage, please inform the hiring manager or contact us.

Required Experience

Manager

Key Skills