General Repair Technician III

BGIS Global Integrated Solutions Limited; Ottawa; On-site; CAD 50,000 - 85,000; Full time

Job summary

An established industry player is seeking a General Repair Technician III to manage facility operations and maintenance. In this dynamic role, you will be responsible for troubleshooting, performing preventative maintenance, and ensuring compliance with safety regulations. The position offers an opportunity to work with a diverse team while enhancing client satisfaction through effective service delivery. If you have a strong background in HVAC systems and a passion for facility management, this role could be the perfect fit for you. Join a company that values innovation and diversity in a supportive work environment.

Qualifications

• 3+ years of experience in HVAC systems maintenance and repair.
• Strong knowledge of facility operations and safety practices.

Responsibilities

• Perform preventative and corrective maintenance on facility systems.
• Assist in enhancing tenant satisfaction and maintaining positive relations.

Skills

Preventive Maintenance

Troubleshooting

HVAC Systems Knowledge

Building Automation Systems (BAS)

Client-Service Orientation

Effective Communication

Mentoring Skills

Health and Safety Mindset

Education

High School Diploma

Trades Training/Certification

Building Operator Certification

Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.

Further information is available at www.bgis.com

The General Repair Technician III – Static is responsible for operating the facility including, but not limited to, mechanical and other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The General Repair Technician III – Static is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, and fire protection.

KEY DUTIES & RESPONSIBILITIES

1. Troubleshooting
   • Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
2. Maintenance
   • Performs work in accordance with established processes and practices.
   • Complies with all internal and external requirements including but not limited to environmental, health and safety, and fire protection.
   • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation, and asset integrity of assigned facility are maintained.
   • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
   • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection.
   • Operates facility mechanical and other systems.
   • Manages work order life cycle progressing the work from dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
   • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded, and escalated, and that related documents are maintained.
3. Client Relations
   • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
4. Administration
   • Participates in and assists with facility-related projects.
   • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
   • Maintains all assigned tools and arranges for repair and replacement where required.
   • Submits all expenditures on a timely basis.
   • Other duties as assigned.

KNOWLEDGE & SKILLS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditioning systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot, and repair (as per applicable qualifications) mechanical and other building systems and equipment.
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower-level technician’s development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Knowledge and understanding of HVAC Systems.

Licenses and/or Professional Accreditation

• Building Operator Certification or equivalent through an accredited institution required.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.