General Manager, Food Services & Hospitality

Dexterra; Mississauga; On-site; CAD 65,000 - 90,000; Full time

Job summary

A leading Canadian food service company is seeking a General Manager to drive operational excellence and lead a passionate team. The successful candidate will manage multiple units, oversee client relationships, and ensure high standards in service and compliance. This role offers a chance for career advancement in a growing, publicly traded company committed to diversity and inclusion.

Benefits

Opportunities for career advancement

Employee Referral Program

Part of an important industry

Qualifications

• 7+ years of leadership experience in food service or hospitality.
• Experience with franchise operations and contract management.
• ServeSafe and/or FoodSafe certification.

Responsibilities

• Drive operational excellence across multiple units.
• Build strong client relationships and ensure contract compliance.
• Train, mentor, and grow your team.

Skills

Leadership

Customer Experience

Business Acumen

Team Development

Operational Excellence

Education

Post secondary degree or diploma in Hospitality Management

Tools

POS systems

Microsoft Office

Job description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

Are you a dynamic leader with a passion for food, people, and performance? Do you thrive in fast-paced environments where no two days are the same?

We're looking for a strategic thinker, a people-first leader, and a food service professional to join Team Dexterra as a General Manager.

About the Role

As our General Manager, you’ll be the heartbeat of our operations—leading with purpose, inspiring teams, and delivering exceptional client experiences.

• Drive operational excellence across multiple units
• Build strong client relationships and ensure contract compliance
• Collaborate with Executive Chefs and Catering Directors to craft creative, on-brand menus and promotions
• Champion health, safety, and food handling standards
• Monitor budgets, control costs, and boost profitability
• Train, mentor, and grow your team into future leaders
• Lead new unit openings and construction projects
• Analyze performance metrics and implement strategies for growth
• Partner with procurement to optimize inventory and supplier relations

Qualifications

WHO ARE WE LOOKING FOR?

• Post secondary degree or diploma in Hospitality Management (or related field).
• 7+ years of leadership experience in food service or hospitality.
• Experience with franchise operations and contract management.
• Excellent Customer and Client experience skills.
• Strong business acumen and team development ability.
• Proficiency with POS systems and Microsoft Office.
• A calm, confident presence in both the kitchen and the boardroom.
• ServeSafe and/or FoodSafe certification (Red Seal is a bonus).
  

Additional Information

WHAT’S IN IT FOR YOU?

• Lead a passionate, food-loving team!
• Opportunities for career advancement in a growing company!
• We are a publicly traded and 100% Canadian-owned company!
• Employee Referral Program!
• Be part of an industry that's more important than ever!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.