General Manager - East of Canada -Energy and Resources Division (70309725)

Sodexo; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Sodexo is seeking a General Manager to oversee housekeeping and food services in Toronto. This role involves ensuring client satisfaction, managing staff, and implementing innovative solutions. Candidates should have a background in hospitality management, strong financial skills, and excellent communication abilities. Join a company committed to sustainability and diversity.

Benefits

Flexible work environment

Competitive compensation & benefits

Training and development programs

Opportunities for growth

Qualifications

• 3-4 years of Assistant General Manager/Hospitality experience.
• Experience managing third-party contracts and continuous improvement initiatives.
• Bilingual in French/English is a strong asset.

Responsibilities

• Assist District Manager in achieving client satisfaction and operational goals.
• Manage housekeeping and janitorial services according to client standards.
• Conduct workplace inspections and safety training.

Skills

Financial acumen

Communication skills

Proficiency in Excel

Education

Post-secondary education in Business or Hospitality

Culinary Certification

Job description

Company Description

Grow your career with a company that shares your passion! Our Energy and Resource Division has an exciting new opportunity to join the Sodexo team as our next General Manager. This role will require you to work a rotation.

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

Job Description

How You’ll Make an Impact:

In this role, you will assist the District Manager in achieving optimal Client and site guests’ satisfaction and establishing a good working environment to attain all set objectives. You will assist the General Manager in running camp janitorial services in accordance with the Standard Operating Procedures and Policies as set out by the client and Sodexo. You shall introduce innovative solutions to continually upgrade the services to the guests. The General Manager will share with the District Manager the overall profit & loss (P&L) responsibility. You will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision-making to attain desirable results.

You will be responsible for the following services:

• Housekeeping, Janitorial, and Food Services

Housekeeping/Janitorial Operation:

• Ensuring adequate staffing to perform housekeeping duties as per contract
• Daily preparation of housekeeping workload sheets (sheet change, complete cleaning, or check-out)
• Daily meetings with housekeepers to discuss any previous day issues or special requests
• Ensuring daily random audits of a minimum of 10 rooms are completed and documented
• Addressing all guest housekeeping issues
• Ensuring all Janitors complete their tasks thoroughly, with daily inspections
• All janitorial rooms, closets, and mud rooms are neat and clean at all times
• Ensuring all staff are in full uniform

Health and Safety:

• Ensuring daily toolbox talks for all departments
• Ensuring all mandatory safety training is completed
• Completing onboarding of new employees
• Maintaining training records

Diversity and Inclusion:

• Building and enhancing relationships with FN partnerships
• Measuring and monitoring company diversity, developing programs to increase diversity

Administration:

• Preparation of daily and weekly payroll
• Ensuring payroll is completed according to Sodexo policies
• Approval of all vendor invoices
• Completion of all inventories
• Accurate billing of all client invoices
• Scheduling and documenting weekly client meetings
• Managing all areas ensuring quality and cost control
• Staff HR management and scheduling
• Conducting workplace inspections, job observations, safety talks, incident reporting, safety training, new hire orientations, and audits

Qualifications

What You’ll Need to Succeed:

• 3-4 years of Assistant General Manager/Hospitality experience
• Post-secondary education in Business, Hospitality
• Culinary Certification (asset)
• Experience or accreditation in food service and janitorial areas
• Proficiency in Excel and computer skills
• Experience with Camp Management
• Knowledge of health and safety regulations, quality control, custodial, grounds, and office services
• Experience managing third-party contracts and continuous improvement initiatives
• Strong financial acumen and contract management skills
• Excellent verbal and written communication skills; bilingual in French/English is a strong asset

Additional Information

What Sodexo Can Offer You:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & benefits
• Training and development programs
• Opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and more. View Sodexo’s latest awards here
• And much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant based on protected classes. We welcome applications from people with disabilities, and accommodations are available upon request during the selection process.

Thank you for your interest in Sodexo.

Please note that only candidates under consideration will be contacted.

Follow us on social media to see what we are about!

Instagram: Sodexo Canada (@sodexocanada)

Twitter: Sodexo Canada (@SodexoCanada)

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