General Manager

Landmark Cinemas Canada; Windsor; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading cinema company is seeking a Theatre Manager in Windsor to oversee operations and lead the Cast & Crew. The role involves driving theatre success, fostering a positive culture, and ensuring exceptional guest experiences. Candidates should have strong leadership skills and a passion for movies.

Benefits

Comprehensive and competitive compensation & benefits package

Eligibility for an annual bonus system for full-time management

Opportunities for growth within the theatre and Cinema Support Centres

Access to an Employee Assistance Program supporting wellness

Competitive vacation policy to promote work-life balance

Qualifications

• Experience in leading teams and managing operations.
• Strong focus on guest service and community involvement.
• Ability to develop a positive internal culture.

Responsibilities

• Review and execute business and financial plans for the theatre.
• Select, train, and develop a team focused on Guest service.
• Coordinate with outside resources to resolve operational issues.

Skills

Leadership

Guest Service

Team Development

Operational Management

Job description

At Landmark Cinemas, we are the Cast & Crew of Canada’s second largest motion picture theatre exhibition company. We love movies as much as you do, but it’s more than just a movie. Our Cast & Crew are valuable because we focus on creating an exceptional movie experience for our Guests, emphasizing quality and presentation. We pay attention to every detail, think like owners, and remain committed to our goals. Since opening our first theatre in 1965, we continue to strive to make the movie experience the best it can be.

People are at the core of our business. We embrace a culture of inclusion and mutual respect by valuing the uniqueness of all Cast & Crew, Guests, and business partners. Respectful behavior is prioritized over individual achievements, and we aim for our workforce to reflect the communities we serve.

We are proud to support Kids Help Phone as a National Sponsor of Walk So Kids Can Talk, demonstrating our commitment to the mental health and well-being of young Movie Lovers, including our Cast & Crew.

WHO YOU ARE :

You are a leader in everything you do, setting an example by upholding and guiding others in the Company Values, programs, policies, and procedures. You focus on leading the Cast and Crew to deliver the ultimate movie-going experience, driving theatre success and growth by fostering entrepreneurship within your team. You are dedicated to developing a positive internal culture and improving the employee experience. You are comfortable overseeing theatre operations and working closely with your Operations Director and Regional Vice President to achieve targets, forecasts, and budgets. And, of course, you love movies!

THE JOB :

1. Review, adjust, and execute business & financial plans for the theatre, including operational goals, budgets, human resources, assets, attendance, food service, marketing, and community involvement.
2. Select, train, and develop a team of Cast & Managers focused on Guest service.
3. Administer and operate all relevant systems (POS, audit documentation, training, projection).
4. Maintain ongoing communication with theatre management and the Operational Leader through meetings and communication tools.
5. Coordinate with outside resources such as Emergency Services, Cinema Support, Suppliers, Contractors, and Community Groups to resolve operational issues.
6. Greet and engage Guests to create memorable movie experiences.
7. Develop a succession plan and provide performance feedback to all team levels, addressing issues promptly using effective performance management tools.
8. Participate actively in the local community.
9. Work safely, ensure all Cast are aware of safe work practices, and respond to emergencies, including Guest evacuation if necessary.

THE PERKS :

1. Comprehensive and competitive compensation & benefits package.
2. Eligibility for an annual bonus system for full-time management.
3. Opportunities for growth within the theatre and Cinema Support Centres.
4. Access to an Employee Assistance Program supporting wellness.
5. Competitive vacation policy to promote work-life balance.