General Manager

Compass Canada; Toronto; On-site; CAD 95,000 - 115,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. in Toronto is seeking a General Manager to oversee operations, budgeting, and strategic programs across retail and catering concepts.

The role requires strong client relations, staff development, menu planning, and adherence to quality, health, safety, and environmental standards. A post‑secondary education with 5+ years in foodservice management is required; proven cost control and catering experience are essential.

Qualifications

• Post-secondary education with at least 5 years of foodservice or related management experience.
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts or the hospitality industry
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Excellent verbal and written communication skills.
• Exceptional client relations and guest service skills.
• Strong proficiency with Microsoft 365.

Responsibilities

• Manage client relationships.
• Ensure customer satisfaction.
• Manage, train and develop staff.
• Menu planning and merchandising involvement.
• Ensure compliance with strict quality assurance, health, safety and environmental programs.

Skills

Client relations

Staff development

Budget management

Catering events

Quality & safety

Team leadership

Communication skills

Education

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

This is a 22-Month Contract position.

The salary range for this position is $95,000 to $115,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include bonus based on performance, group benefits, bonus, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

TheGeneral Manageris responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts.

Now, if you were to come on board as one of ourGeneral Managers, we’d ask you to do the following for us:

• Manage client relationships.
• Ensure customer satisfaction.
• Manage, train and develop staff.
• Menu planning and merchandising involvement.
• Ensure compliance with strict quality assurance, health, safety and environmental programs.

Think you have what it takes to be one of ourGeneral Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Post‑secondary education with at least 5 years of foodservice or related management experience in an equivalent, banquet, hotel, conferencing, or branded retail food service environment.
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts or the hospitality industry
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Highly detail‑oriented, with strong collaboration and teamwork abilities.
• Excellent verbal and written communication skills.
• Exceptional client relations and guest service skills.
• Strong proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint).