General Manager (Food Services) 2 year contract

Compass Group Canada; Burnaby; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Great place to work

Mental health resources

Diversity & inclusion

Job summary

Compass Group Canada is seeking an experienced General Manager (Food Services) to oversee operations, ensure customer satisfaction, and lead a large team in a high-volume environment. The role involves client relations, staff management, menu planning, and compliance with strict quality assurance, health & safety, and environmental standards.

The ideal candidate will have 5+ years in foodservice management, AFST and Health & Safety certifications, strong financial acumen, and proficiency in MS

Qualifications

• Post-secondary education with experience in foodservice management.
• AFST plus Level 1/2 Health & Safety certification or willingness to complete within 90 days.
• Strong financial management skills: cost control and data analysis.
• Experience in high-volume operations with multiple concepts.
• Proven GM or similar role in food service.
• Strong leadership and team management abilities.
• Excellent client relationship and communication skills.
• Knowledge of food safety and sanitation regulations.
• Ability to multitask in a fast-paced environment.
• Proficiency in MS Office (Excel/Word).
• POS system knowledge is an asset.

Responsibilities

• Manage client relations and ensure customer satisfaction.
• Oversee staff and management across union and non-union teams.
• Plan menus and coordinate food concepts.
• Ensure compliance with quality assurance, health & safety, and environmental programs.
• Lead a high-performing team and foster an inclusive workplace.

Skills

Leadership

Client relations

Food safety & sanitation

MS Office (Excel/Word)

AFST certification

High-volume management

POS knowledge

Education

Post-secondary education

Tools

POS System

Microsoft Office

Job description

We are seeking an experienced and dynamic General Manager to oversee the operations. The ideal candidate will be responsible for managing all aspects of the operation, ensuring a high level of customer satisfaction, and leading a team of dedicated staff.

Now, If You Were To Come On Board As One Of Our General Manager (Food Services), We’d Ask You To Do The Following For Us

• Manage client relations
• Ensure customer satisfaction.
• Manage staff
• Menu planning
• Ensure compliance with strict quality assurance, health & safety and environmental programs
• Manage a team of Manager’s as well union and non-union associates

Think you have what it takes to be one of our General Manager (Food Services)? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, high-volume retail food service environment. Experience managing a large team of associates and managers is a must.
• Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
• Proven financial management skills, including ability to control product and labour costs and analyze information.
• Experience working with high volume operations with multiple food concepts.
• Proven experience as a General Manager or similar role in the food service industry.
• Strong leadership and team management skills.
• Excellent client relationship and communication skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and sanitation regulations.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in Microsoft Office, Excel and Word.
• Knowledge of any POS System is an asset

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.