General Manager

Primacorp Ventures; Surrey; On-site; CAD 75,000 - 90,000; Full time

Job summary

A prominent senior care provider located in the greater Vancouver area seeks a General Manager to oversee operations and enhance resident satisfaction. The position requires a proactive leader with experience in sales and marketing within senior care, and the ability to build effective teams. The General Manager will drive revenue growth while ensuring legal compliance and high-quality service for residents. Fluency in Korean is a significant asset.

Qualifications

• Minimum of 5 years in a Sales and Marketing Managerial role in Senior’s Home or Retirement Industry.
• Fluency in Korean and English required.

Responsibilities

• Achieve revenue and profitability targets and KPIs.
• Recruit, coach, mentor, and manage the facility staff.
• Lead marketing campaigns to achieve sales and revenue targets.

Skills

Communication

Leadership

Organizational skills

Problem-solving

Education

Diploma or Degree in Marketing or Business

Tools

Microsoft Office

Job description

Amenida Senior Community, established to provide exceptional care and a fulfilling lifestyle for seniors, offers a warm and supportive environment for more than 20 years. With a focus on personalized care, they emphasize independence and well-being through tailored services and engaging activities. Amenida prides itself on fostering a community where residents can thrive socially, emotionally, and physically, supported by dedicated staff who prioritize each individual's comfort and dignity.

Job Title : General Manager

Start Date : Immediately

Compensation :

• Salary : $75,000 - $90,000 Annually
• Sales commission opportunities available for the hired candidate who directly contribute to home sales.
• Opportunity for advancement and growth

Your Day to Day :

The General Manager’s duties will include, but are not limited to, the following :

Achieve revenue and profitability targets and KPIs.

Resident Relations : Ensure that services provided meet or exceed customer expectations.

Improve service quality, operational efficiency, guest satisfaction, compliance standards, and financial performance.

Team Leadership : Recruit, coach, mentor, and manage the facility staff.

Budgeting and Financial : Develop site budgets, monitor revenue and expenses, and analyze reports for senior management.

Marketing : Lead marketing campaigns to achieve sales and revenue targets.

Legal Compliance : Ensure health & safety standards are followed and work with governing bodies to ensure contractual compliance.

Operational : Ensure the Facility runs efficiently and effectively.

Assist in creating and achieving realistic and attainable operational goals and profitability objectives.

Coordinate capital improvement projects to maintain or upgrade quality standards, protect property image, and safeguard assets.

Ensure proper maintenance of the property through planned preventive maintenance programs for rooms & equipment.

Other duties as assigned by management.

What you Bring to the Table :

• A minimum of 5 years of experience in a Sales and Marketing Managerial role from Senior’s Home and Retirement Industry
• Diploma or Degree from a recognized College or University in Marketing or Business
• Knowledge of Senior Homes, Healthcare or HospitalityIndustries is Required
• Fluency in Korean language is required (in addition to English).

Nice to have :

• Advanced oral and written communication skills, including presentation and group facilitation.
• High standards of behavior, a professional attitude and commitment to quality service.
• Ability to work independently with limited direction.
• Excellent organizational skills with ability to multi-task.
• Ability to develop and maintain working relationships with outside agencies and organizations.
• Excellent judgment, problem-solving skills with ability to make appropriate decisions under pressure.
• Ability to exhibit a professional attitude and image with a commitment to quality service.
• Thorough knowledge of Microsoft Office applications
• A class 5 driver’s license and access to a reliable vehicle

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Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.

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