General Manager

Prince Rupert Cruise Port; Prince Rupert; On-site; CAD 180,000 - 222,000; Full time

Job summary

A leading cruise port operator seeks a visionary General Manager to lead operations at the Prince Rupert Cruise Port. This role involves strategic growth, operational excellence, and fostering community relationships in a fast-growing cruise destination, providing a unique opportunity to influence the industry's future.

Benefits

Competitive salary with performance-based incentives

Health Care Insurance

Opportunities for career growth within a globally connected industry

Qualifications

• Minimum 10 years of senior management experience.
• Fluent in English; knowledge of additional languages is a plus.
• Experience in cruise port or maritime sectors preferred.

Responsibilities

• Lead strategic growth and operational excellence.
• Manage daily port operations ensuring high-quality services.
• Build and maintain relationships with cruise line partners and local stakeholders.

Skills

Leadership

Communication

Stakeholder Management

Financial Management

Project Management

Education

Bachelor's degree in Business Administration or Maritime Studies

MBA (preferred)

Job description

Global Ports Holding, the world’s largest cruise port operator, is hiring a visionary, community-driven General Manager to lead the Prince Rupert Cruise Port in British Columbia. This is a rare opportunity to shape the future of a stunning and fast-growing cruise destination.You will lead strategic growth, drive operational excellence, and deliver unforgettable guest experiences—while building strong relationships with cruise lines, communities, local stakeholders, and government partners. We are proud to champion diversity and inclusion, knowing that diverse leadership creates stronger communities and world-class visitor experiences.Location : Prince Rupert, British Columbia, CanadaCompany : Global Ports HoldingPosition : General ManagerJob Type : Director LevelSalary Range : 180,000 - 222,000 CADResponsibilitiesStrategic leadership, operational excellence, regulatory compliance, and business development, ensuring alignment with the Company’s long-term strategy.Manage and oversee all daily port operations, ensuring safe, efficient, and high-quality services for cruise lines, guests, and stakeholders.Lead and manage strategic business initiatives to drive growth, increase passenger traffic, and enhance port profitability.Act as the primary liaison between the port and GPH headquarters, providing regular updates to the COO, board members, and shareholders on performance, operational challenges, and strategic developments.Ensure full compliance with all regulatory, environmental, and safety requirements, both local and international.Monitor and report on financial performance, customer satisfaction, and operational risks.Recruit, train, and develop a high-performing port management team to deliver operational excellence.Interacts strategically with stakeholders to optimize delivery and create service quality excellence.Build and maintain strong relationships with cruise line partners, local government entities, tourism boards, transportation providers, and the community.Champion sustainable and responsible port practices that benefit the community and environment.Build and maintain strong relationships with indigenous communities, ensuring respectful and meaningful engagement, and collaboration on enabling greater indigenous tourism opportunities.Qualifications and ExperienceBachelor's degree in Business Administration, Maritime Studies, or a related field (MBA preferred).Minimum 10 years of senior management experience, preferably in cruise port, maritime logistics, or hospitality sectors.Project management experience is a plus. Strong financial management, leadership and interpersonal communication skills.Proven track record of leading multidisciplinary teams and delivering financial and operational results.Strong knowledge of cruise industry standards, port operations, and safety protocols.Exceptional leadership and stakeholder management skills in building strong relationships.Fluent in English; knowledge of additional languages is a plus.Eligibility to work in Canada is a must.What We OfferCompetitive salary with performance-based incentives.Health Care InsuranceOpportunities for career growth within a globally connected industry.Send your resume and a detailed cover letter to [emailprotected] with the subject line : “Port General Manager Application” by July 15, 2025.

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