General Manager

Sienna Senior Living; Medicine Hat; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in senior care is seeking a passionate General Manager to lead their Medicine Hat Continuing Care Community. This role offers a unique opportunity to cultivate a positive culture and ensure high-quality care for seniors. As the cornerstone of the team, you will drive operational excellence while nurturing relationships with residents, families, and stakeholders. Join a compassionate and dynamic environment that values diversity and empowers its team members to make a meaningful impact in the lives of seniors. If you're ready to take on new challenges and grow as a leader, this is the perfect opportunity for you.

Benefits

Health & Dental Benefits

RRSP with Employer Match

Short Term Incentive Plan

Share Ownership and Reward Program

Employee Share Purchase Plan

Relocation Support

Leadership Development Opportunities

Qualifications

• 3+ years of leadership experience in long-term care or health services.
• Proven track record in effective team and budget management.

Responsibilities

• Build and lead a high-performing management team.
• Implement person-centred care philosophy for residents.

Skills

Team Management

Budget Management

Problem-Solving

Communication Skills

Leadership

Education

Post-Secondary Degree in Health or Social Services

Job description

General Manager - Permanent Full-Time

Medicine Hat Continuing Care Community

Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the General Manager and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence!

Reporting to the Vice President Regional Operation, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, team members and external community stakeholders.

What We Offer:

Sienna Senior Living is one of Canada’s largest owners and operators of 85 seniors’ living residences in addition to managing 13 residences for third parties. Our portfolio includes long-term care and retirement residences across Ontario, British Columbia, Saskatchewan and Alberta. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package

• Short Term Incentive Plan

• Health & Dental benefits program

• RRSP with employer match

• Share Ownership and Reward Program (SOAR)

• Employee Share Purchase Plan with company match

• Experience transformative leadership growth with our unique and tailored development opportunities so you can succeed and take on new challenges

• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

• Relocation support may apply

What you’ll be doing:

You will be a welcomed member of the Continuing Care Community Management team and impact in the following ways:

• Build a high performing, strong and effective management team

• Implement and manage a “person centred care philosophy” for resident care and clinical services

• Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the home

• Actively utilize and leverage established standards and resources to cultivate an optimal work environment, ensuring that managers and front line team members are fully engaged in delivering the best resident experience

• Plays a leadership role in forging relationships with external stakeholders, ensuring seamless transitions through various stages of a resident’s journey – in-take, move-in, care level assessment and discharge. This includes maintaining clear and consistent communication with families and team members to promote continuity of care

• Understand and interpret various regulations that govern senior health care (provincial legislations, provincial directives and company policies and team members (e.g. Occupational Health and Safety Act, HR policies and procedures) to ensure compliance for team members, residents and families.

Who You are:

• You hold a post-secondary degree or post-secondary diploma in Health or Social Services

• With minimum of 3years of progressive leadership experience in long term care, health services, social services, where you have honed your management skills

• You may have experience in Continuing Care Type B or A home care

• You have a proven track record of effective team management, budget management and operational excellence

• You are highly organized, possess exceptional problem-solving skills and demonstrate sound judgement

• Your excellent verbal and written communication skills stand out. You are capable of building and maintain strong relationships with seniors, their families, team members and external stakeholders

What you need to know

• Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience

• You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province

Apply Now if you want to learn more!