General Manager

Boston Pizza International Inc; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant in Canada, seeks a General Manager to oversee daily operations and enhance the Guest experience. This role requires exceptional leadership and communication skills, with a focus on team development and achieving business goals. Join a company recognized for its commitment to employee growth and a positive work environment.

Benefits

Flexible scheduling

Opportunities for career growth

Management Training Programs

Leadership Development conferences

Mentorship initiatives

Reward and recognition programs

Qualifications

• Exceptional communication skills.
• Leadership experience in a restaurant environment.
• Strong organizational skills to support a dynamic team.

Responsibilities

• Oversees daily operations ensuring great Guest experience.
• Leads and motivates team members.
• Develops and implements marketing and community relations programs.

Skills

Communication

Leadership

Organizational skills

Job description

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and organizational skills to support a dynamic team. They should be passionate about developing and motivating team members and recognizing star performers.

In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public, and community relations programs. They are responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful General Manager look like?

• Oversees both Front of House and Heart of House operations, ensuring collaboration
• Leads by example and works alongside team members
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the “Foundations of Hospitality,” "Heart of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for growth
• Maintains composure and thrives in a fast-paced environment
• Seeks continuous learning and skill development opportunities

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding Guest expectations daily, Boston Pizza is the place for you!