General Manager

Enterprise Brant; Brantford; Hybrid; CAD 104,000 - 115,000; Full time

Job summary

Enterprise Brant is seeking a General Manager to provide strategic, operational, financial, and community leadership for the organization. This permanent, full-time role oversees lending programs, business advisory services, and program delivery while reporting to the Board of Directors.

You will manage day-to-day operations, staff, budgets, and stakeholder engagement, building strong partnerships with community partners and funders to advance local economic development and job creation.

Qualifications

• Post-secondary education in business administration, finance, economic development, public administration, community development, nonprofit management, or a related field; equivalent experience may be considered
• Proven experience with commercial lending, loan assessment, credit analysis, portfolio management, or small business financing
• Progressive leadership experience in a nonprofit, small business support, lending, economic development, government-funded, or community-based organization
• Strong financial management skills, including budgeting, reporting, internal controls, and interpretation of financial statements.
• Demonstrated ability to work effectively with a volunteer Board of Directors, committees, funders, staff, clients, and community partners.
• Strong understanding of entrepreneurship, small business operations, local economic development, and the needs of rural or community-based economies.
• Public relations experience, including initiating speaking engagements and social media marketing planning
• Previous experience supervising staff, including hiring, training, and performance management
• Strong professional interpersonal and communication skills
• Valid driver's license and access to reliable transportation

Responsibilities

• Lead and manage the day-to-day operations of the Community Futures office in alignment with approved plans, policies, budgets, and funding agreements.
• Recruit, supervise, coach, and evaluate staff, while fostering a respectful, collaborative, and service-oriented workplace culture.
• Ensure staff have the tools, training, resources, and support required to deliver high-quality services to clients and stakeholders.
• Oversee human resources practices, workplace health and safety, privacy, records management, and organizational risk management.
• Prepare, monitor, and manage annual operating budgets, cash flow, financial reporting, and organizational resources.
• Ensure sound internal controls, accurate financial records, timely reporting, and compliance with funding agreements and applicable legislation.
• Work with the Board Treasurer, auditor, bookkeeper, and funders to support transparent and responsible financial stewardship.
• Identify funding opportunities, prepare proposals, and negotiate contracts or service agreements as required.
• Oversee the delivery of business advisory services, lending programs, community economic development initiatives, and special projects.
• Ensure loan applications are reviewed, documented, assessed, approved, monitored, and reported in accordance with approved loan policies and procedures.
• Support the Loan Committee and Board by providing clear recommendations, risk analysis, portfolio updates, and compliance reporting.
• Monitor program outcomes, client impact, loan portfolio performance, arrears, collections, and community economic development results.
• Represent the organization professionally with entrepreneurs, businesses, community partners, municipalities, funders, financial institutions, economic development organizations, and the broader Community Futures network.
• Build and maintain strong partnerships that advance small business growth, entrepreneurship, rural and local economic development, and community prosperity.
• Promote the organization’s programs, services, success stories, and impact through outreach, presentations, events, communications, and stakeholder engagement.
• Identify emerging community needs, business trends, and partnership opportunities that align with the organization's mandate
• Lead and manage the day-to-day operations of the Community Futures office in alignment with approved, plans, policies, budgets, and funding agree

Skills

Commercial lending

Loan analysis

Portfolio management

Leadership

Financial management

Stakeholder management

Entrepreneurship knowledge

Public relations

Social media planning

People management

Communication

Driver's license

Education

Post-secondary education in business administration or related field

Job description

Job Title, Employment Type, Location, Reporting Line

Job Title: General Manager
Organization: Enterprise Brant o/b Brant Community Futures Development Corporation
Location: Brantford, Ontario
Employment Type: Full-time, permanent position. Work is primarily office-based, with local travel required for meetings, client visits, events, and stakeholder engagement. Occasional after hour meetings and events are expected
Reporting Line: Reporting to the Board of Directors, Executive Committee

About Enterprise Brant

Enterprise Brant (Brant Community Futures Development Corporation) is a federally funded, not-for-profit organization dedicated to fostering economic development in Brantford and the County of Brant. Through business financing, consulting services, and community development initiatives, Enterprise Brant supports entrepreneurs, small businesses, and local organizations to stimulate growth, create jobs, and strengthen the local economy. Since its inception, the organization has provided financing and business support to hundreds of businesses while investing in projects that enhance the economic and social well-being of the community.

Compensation Range and Benefits Summary

• Salary range: $104,341,802 to $115,000

Position Summary

Reporting to the Board of Directors, the General Manager provides strategic, operational, financial, and community leadership for the organization. The General Manager is responsible for implementing the strategic direction approved by the Board, managing day-to-day operations, supporting staff, overseeing loan fund and program delivery, maintaining strong relationships with community and funding partners, and ensuring the organization operates with integrity, accountability, and measurable impact.

Essential Duties and Responsibilities

• Lead and manage the day-to-day operations of the Community Futures office in alignment with approved plans, policies, budgets, and funding agreements.
• Recruit, supervise, coach, and evaluate staff, while fostering a respectful, collaborative, and service-oriented workplace culture.
• Ensure staff have the tools, training, resources, and support required to deliver high-quality services to clients and stakeholders.
• Oversee human resources practices, workplace health and safety, privacy, records management, and organizational risk management.
• Prepare, monitor, and manage annual operating budgets, cash flow, financial reporting, and organizational resources.
• Ensure sound internal controls, accurate financial records, timely reporting, and compliance with funding agreements and applicable legislation.
• Work with the Board Treasurer, auditor, bookkeeper, and funders to support transparent and responsible financial stewardship.
• Identify funding opportunities, prepare proposals, and negotiate contracts or service agreements as required.
• Oversee the delivery of business advisory services, lending programs, community economic development initiatives, and special projects.
• Ensure loan applications are reviewed, documented, assessed, approved, monitored, and reported in accordance with approved loan policies and procedures.
• Support the Loan Committee and Board by providing clear recommendations, risk analysis, portfolio updates, and compliance reporting.
• Monitor program outcomes, client impact, loan portfolio performance, arrears, collections, and community economic development results.
• Represent the organization professionally with entrepreneurs, businesses, community partners, municipalities, funders, financial institutions, economic development organizations, and the broader Community Futures network.
• Build and maintain strong partnerships that advance small business growth, entrepreneurship, rural and local economic development, and community prosperity.
• Promote the organization’s programs, services, success stories, and impact through outreach, presentations, events, communications, and stakeholder engagement.
• Identify emerging community needs, business trends, and partnership opportunities that align with the organization's mandate
• Lead and manage the day-to-day operations of the Community Futures office in alignment with approved, plans, policies, budgets, and funding agree

Requirements and Qualifications

• Post-secondary education in business administration, finance, economic development, public administration, community development, nonprofit management, or a related field; equivalent experience may be considered
• Proven experience with commercial lending, loan assessment, credit analysis, portfolio management, or small business financing
• Progressive leadership experience in a nonprofit, small business support, lending, economic development, government-funded, or community-based organization
• Strong financial management skills, including budgeting, reporting, internal controls, and interpretation of financial statements.
• Demonstrated ability to work effectively with a volunteer Board of Directors, committees, funders, staff, clients, and community partners.
• Strong understanding of entrepreneurship, small business operations, local economic development, and the needs of rural or community-based economies.
• Public relations experience, including initiating speaking engagements and social media marketing planning
• Previous experience supervising staff, including hiring, training, and performance management
• Strong professional interpersonal and communication skills
• Valid driver's license and access to reliable transportation

Why Join Us / What We Offer

Lead a team that makes a difference. At Enterprise Brant, we help entrepreneurs build successful businesses,
create local jobs, and strengthen our community. Our work goes beyond financing. We are trusted partners in
growth, innovation, and economic development. If you are passionate about helping people succeed and creating
lasting impact in your community, Enterprise Brant is a place where your work truly matters.

Equal Opportunity and Accommodation Statement

Enterprise Brant is an equal-opportunity employer committed to diversity and inclusion. Accommodations are
available upon request for candidates taking part in all aspects of the selection process, in accordance with the
Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.