General Labour

Stephenson's Rental Services; Calgary; On-site; CAD 32,000 - 45,000; Full time

Job summary

Stephenson’s Rental Services is seeking a General Labourer to help customers with cleaning, servicing, loading and unloading equipment. You’ll listen, respond quickly, and ensure each customer has a positive experience by understanding needs and providing friendly service.

Responsibilities include keeping the shop and yard organized, inspecting equipment daily, loading trucks, and helping maintain safety standards, including PPE usage and WHMIS awareness. A clean driving record is preferred.

Qualifications

• Experience in customer service and handling equipment.
• Ability to communicate clearly with customers and team members.
• Demonstrated commitment to safety and following PPE protocols.
• Basic problem-solving and mechanical aptitude.

Responsibilities

• Clean and service equipment, maintain yard and shop areas.
• Inspect equipment daily and report defects.
• Load and unload trucks; assist drivers when needed.
• Prepare new fleet for rental and ensure accurate order processing.

Skills

Customer interaction

Team collaboration

Safety compliance

Basic troubleshooting

Tools

WHMIS knowledge

PPE usage

Job description

How you’ll contribute

TheGeneral Labourer is all about helping customers – whether that’s cleaning, servicing, loading and unloading equipment. It’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel looked after. Responsibilities include:

• General housekeeping, equipment cleaning and yard organization.
• Upkeep and maintenance of all areas of the work environment including the shop and yard.
• Daily equipment inspection and reporting any defects, damages or malfunctions to supervisor.
• Cycle counting of inventory
• Load and unload trucks as needed.
• Clean and wash equipment.
• Prepare new fleet for rental
• Become familiar with the equipment components to ensure orders are processed accurately.

• Ensure interaction with co-workers, employees at other stores and external customer/suppliers is at the highest standard.
• Must wear the approved Company uniform at all times while on duty.

• Effectively complete all tasks as assigned and coordinate work functions with co-workers.
• Pick and Pack orders for delivery and pick up.
• Occasionally accompany drivers on pickups or drop offs when as needed.

• Adhere to all Company safety standards
• Use of personal protective equipment as required by the Company is mandatory
• Maintain knowledge of relevant legislated standards, such as WHMIS, Transportation of Dangerous Goods etc. that impact on the store or position
• Help promote safety to all Staff, Customers, Suppliers and Contractors
• Report any workplace hazards and help to eliminate them by fixing the hazard and submitting a hazard report.
• Other duties as assigned.

Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

What you bring to the table

• Valid Class 5 Driver’s License with clean abstract preferred
• Basic technical and troubleshooting skills are an asset.
• Interpersonal and communication skills and effectively able to deal with customers in person and on the phone.
• Able to multi-task and work effectively in a fast-paced team environment.