Heavy Equipment Road Tech

Stephensons Rental Services Inc.; Hamilton; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

Stephensons Rental Services Inc. is seeking a Heavy Equipment Road Technician to diagnose, repair and test construction and aerial equipment on customer sites. You will ensure equipment is rental-ready, safe, and meets quality standards while following manuals and safety procedures.

You will lead on-site inspections, assist with service decisions, and share product knowledge with customers, maintaining accurate paperwork and inventory records while prioritizing health and safety.

Qualifications

• High School Diploma or equivalent.
• Minimum 3 years of Heavy Equipment repair or related experience.
• Heavy equipment trades certification is an asset.
• Must be able to lift up to 50lbs on a regular basis.
• G Class Provincial Driver's License and recent Driver's Abstract (30 days) submitted with application.
• Must possess a mechanical aptitude and ability to work independently with minimal supervision.
• Experience with Health and Safety training is an asset (i.e. WHMIS, etc.).
• Action-oriented with attention to detail and a focus on quality and safety.

Responsibilities

• Diagnoses and repairs all equipment on customer construction sites.
• Ensures equipment is rental-ready and safe for use.
• Follow checklists and refer to owners' manuals and schematics.
• Operate and test equipment (on-site if possible).
• Provide guidance to Service Technicians on repairs.
• Assist in decisions related to equipment retirement.
• Transfer product knowledge to customers and explain features/benefits.
• Ensure customers are treated fairly and issues are resolved.
• Complete paperwork and servicing procedures; maintain inventory control documents.

Skills

Heavy equipment repair

Mechanical aptitude

Independent worker

Attention to detail

Safety-minded

Education

High School Diploma

Heavy equipment trades certification (asset)

Job description

How you'll contribute

The Heavy Equipment Road Technician is helping customers on site maintain a strong and reliable fleet. With safety at the forefront, we inspect, test, and diagnose each piece of equipment and repair on site to keep our customers' jobs moving. Responsibilities include:

• Diagnoses and repairs all of Stephenson's construction and aerial equipment on customer construction sites as it relates to various diesel, hydraulic and electrical equipment, including Skid Steers, Mini Excavators, Aerial Reach Equipment and towable equipment.
• Ensures that all equipment is rental-ready and meets set quality and safety standards and ensures all equipment is in working order on customer sites.
• Follow the appropriate checklist and procedures. Can read and refer to owners' manuals and schematics.
• Operate and test equipment (under actual operating conditions, if possible).
• Provide guidance to Service Technicians on the appropriate service/repairs required.
• Assist in making decisions related to equipment retirement.
• Possess excellent product knowledge and can effectively transfer this knowledge to customers. This includes explaining features and benefits, safe operating techniques and promoting related accessories/products.
• Ensure every customer is treated in a fair and consistent manner, resolving issues as they arise.
• Follow all paperwork and computer procedure related to servicing of equipment.
• Maintain all inventory control documents to preserve the integrity of the rental management computer system.

Health and Safety will always be the number one priority at Stephenson's so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson's and governing laws. Every Stephenson's employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

What you bring to the table

• High School Diploma or equivalent.
• Minimum 3 years of Heavy Equipment repair or related experience.
• Heavy equipment trades certification is an asset
• Must be able to lift up to 50lbs on a regular basis.
• G Class Provincial Driver's License and recent Drivers Abstract (30 days) submitted with application.
• Must possess a mechanical aptitude and ability to work independently with minimal supervision.
• Experience with Health and Safety training is an asset (i.e. WHMIS, etc.).
• Action-oriented with attention to detail and a focus on quality and safety.

• Bona fide job requirement that you wear the following PPE safely and as per regulations:
  • Hard hat
  • Steel toed boots
  • High Vis vest or uniform
  • Safety glasses