General Admin Assistant

The Lamb Company North America; Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in food processing is seekinging a General Admin Assistant to provide high-volume data entry and administrative support in Ontario. Responsibilities include EDI invoicing, customer service, and managing administrative tasks. The ideal candidate should possess excellent organizational and communication skills with relevant experience in the industry.

Qualifications

• 2 years of experience in data entry and customer service, preferably in food processing.
• Proficient in inventory software and Microsoft Office.
• Strong math skills and able to type at least 55 wpm.

Responsibilities

• Perform data entry and manage invoices in EDI format.
• Organize and match supporting documents for orders.
• Answer customer inquiries and manage calls.

Skills

Data Entry

Customer Service

Time Management

Organizational Skills

Communication

Problem Solving

Education

College or High School Diploma

Tools

Great Plains Dynamics

Microsoft Office

Job description

Position Reports To : Assistant Controller

Position Overview :

The General Admin Assistant drives shareholder value by providing timely, accurate and high volume data entry and administrative support to the following areas : reception, invoicing, accounts receivable, admin / sales support, and inventory control. The General Admin Assistant answers and directs phone calls, manages couriers, and acts as a floater to cover regular workload, vacation absences and high volume as needed. The General Admin Assistant documents processes and procedures across the various roles to enable seamless coverage of any position even if not frequently supported. Additionally, the General Admin Assistant supports admin / sales projects or new implementations, such as set up and Global Supply (GS1), and similar Product Registry (ECCnet) electronic processes.

Major Responsibilities :

• Enters EDI invoices and runs EDI reports
• Sorts, organizes and matches supporting documents (Purchase Orders, Weigh Bills, Freight), checks for accuracy and transmits data via EDI
• Assists with claims and outstanding A / R
• Enters orders and sales related data in inventory management system (Great Plains Dynamics)
• Answers incoming calls and questions from customers

Takes and delivers messages

• Transfers calls to voice mail
• Provides callers with address, directions, fax numbers
• Welcomes and signs in visitors, announces visitors to appropriate personnel
• Performs clerical duties, such as copying and collating for department and meetings
• Handles all couriers for the company
• Opens regular and interoffice mail and distributes to appropriate personnel
• Files incoming and outgoing faxes
• Files high volume of invoices daily
• Maintains relationships and constant communication with internal staff, external customers, couriers, third party vendors, in-house and third party warehouse staff

Key Success Measures :

• Efficient and timely order entry, data entry, customer service, sales and accounts receivable support
• Accurate and timely administration of documentation, filing and retrieval
• Accurate and complete orders entered into Dynamics

Qualifications & Considerations for the Position :

• College or high school diploma
• 2 years’ data entry, order processing, customer service and inside sales experience, preferably in the food processing industry
• Professional telephone etiquette, calm demeanor, good oral and written communication skills; able to develop and maintain strong working relationships with customers and stakeholders
• Strong math and reasoning skills for data / order entry, keyboarding 55 wpm
• Organized self-starter with proven ability to co-ordinate and effectively follow up on multiple projects and assignments and meet all deadlines
• Excellent ability to plan, organize and prioritize with attention to detail and accuracy
• Proven ability to work under pressure, resolve problems, and keep others informed of status updates
• Proficient in computer software, such as inventory / traceability software, manufacturing software (GP Dynamics) and Microsoft Office (Excel)
• Team player with high integrity, values and a positive attitude

Only qualified candidates will be contacted for an interview.

The Lamb Company is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and / or any other characteristic or status protected by national, federal, state or local law.

The Lamb Company is committed to providing an accessible and barrier-free environment. Accommodations are available on request for candidates throughout the selection process. Please contact Human Resources if accommodation is required.