General Adjuster - Global Technical Services

Crawford & Company (Canada) Inc.; Dartmouth; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Crawford & Company (Canada) Inc. in Dartmouth, Nova Scotia, is seeking a General Claims Adjuster for a hybrid field role.

You will manage a diverse portfolio of multi-line property and casualty claims, investigate losses, assess coverage, and negotiate settlements while maintaining provincial licensing requirements. You will work with a network of experts to review reports, coordinate subrogation, and ensure accurate file records.

Qualifications

• 5 or more years of functional and technical claims handling experience in large loss, commercial claims and liability.
• Ideal candidate will have a property and casualty background specializing in project management, quantification and appraisal.
• Commercial policy interpretation and experience making recommendations to the market.
• Licensed or working towards CIP and/or FCIP designation.
• Strong report writing skills.
• Must be a team player with outstanding customer service skills.
• Willingness to work in a dynamic environment with opportunity for career growth.

Responsibilities

• Reviews and analyzes experts' reports
• Selects and directs independent experts
• Identifies and pursues subrogation opportunities
• Secures and manages litigation disposition plans and budgets
• Detailed recording of file activities and transactions in both Crawford and Company and client based systems
• Maintains accurate expense accounts
• Work with manager to maintain client relation
• Ability to liaison and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators

Skills

Claims handling

Negotiation

Customer service

Team collaboration

Education

CIP designation

FCIP designation

Job description

Job Description

Join our Technical Services Team as a General Claims Adjuster in a hybrid field role based in Dartmouth, Nova Scotia. This opportunity offers the variety of field work, the flexibility of a hybrid schedule, and the chance to make a meaningful impact by helping customers through the claims process.

In this role, you will handle a diverse portfolio of multi-line claims, with a primary focus on property and casualty claims across commercial and personal lines. You will investigate losses, assess coverage, negotiate fair settlements in accordance with provincial licensing requirements, and build trusted relationships with customers while maintaining strong production standards.

What does Global Technical Services (GTS) do?

Our team offers deep technical expertise for all types of large and complex accounts across nearly every industry. The GTS team is at the forefront of innovation, combining experts with innovative technologies to deliver far more than just lost adjusting. Covering virtually every industry and geographic region, our team of strategic loss managers and technical adjusters is the largest and most experienced in the world.

In addition, Crawford Global Technical Services (GTS) is a team of experts with the industry focus to evaluate and assess damages for major claim events under extreme conditions. The depth of knowledge and global reach of this group of technical experts and consultants is unmatched in the industry. Not individual claims, Crawford GTS manages large or complex accounts that require the highest levels of strategic partnership and integration.

The Crawford GTS Difference

Crawford GTS employs more senior technical adjusters than any other independent adjusting resource in the world. We cover every industry and every geographic region with a deep bench of talent with varied expertise and are nominated into hundreds of policies. We are part of a whole. Crawford GTS taps into the global network of parent company, Crawford & Company to reach every corner of the world. This network spans 10,000 employees and 50,000 field resources, across 70 countries.

Responsibilities

• Reviews and analyzes experts' reports
• Selects and directs independent experts
• Identifies and pursues subrogation opportunities
• Secures and manages litigation disposition plans and budgets
• Detailed recording of file activities and transactions in both Crawford and Company and client based systems
• Maintains accurate expense accounts
• Work with manager to maintain client relation
• Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators

Qualifications

• 5 or more years of functional and technical claims handling experience in large loss, commercial claims and liability.
• Ideal candidate will have a property and casualty background specializing in project management, quantification and appraisal.
• Commercial policy interpretation and experience making recommendations to the market.
• Licensed or working towards CIP and/or FCIP designation.
• Strong report writing skills.
• Must be a team player with outstanding customer service skills.
• Willingness to work in a dynamic environment with opportunity for career growth.

About Us

Why Crawford? Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performanceLi>
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion