General Accounting Administrator

FirstService Residential Canada; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

FirstService Residential Canada is seeking a General Accounting Administrator for the Investment Client Service (ICS) team. You will manage accounting and transaction records, support reconciliations, and handle non-resident tax matters in a fast-paced real estate environment.

The role requires attention to detail, strong communication, and the ability to manage multiple deadlines. Training is provided, with opportunities within ICS and related finance functions.

Qualifications

• Diploma or certificate in accounting, business administration, finance.
• Experience in residential rental property management or financial services is an advantage.
• Knowledge of Canadian non-resident real estate tax matters preferred.
• Training provided; familiarity with accounts payable/receivable and reconciliations is a plus.

Responsibilities

• Create and maintain accurate client, accounting, tax, and transaction records in line with internal policies and established accounting procedures; investigate discrepancies.
• Prepare monthly financial statements and supplementary reports as needed.
• Track cash positions and anticipate potential cash shortfalls.
• Support month-end and year-end accounting through reconciliations, accrual assistance, and preparation of supporting schedules.
• Work with the ICS operations team to address accounting queries, payment issues, receivables, and coding discrepancies with proactive follow-up.
• Research and analyze financial data to meet management, investors, and external needs.
• Calculate preliminary non-resident taxes, reconcile and remit them monthly, and prepare annual filings; monitor CRA interactions.
• Apply problem-solving, decision-making, time-management, and communication skills to achieve results.

Skills

Attention to detail

Customer service

Written and verbal communication

Education

Diploma or certificate in accounting, business administration, finance

Tools

Microsoft Excel

SharePoint

Teams

Yardi Voyager

Job description

Job Responsibilities

The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters. Responsibilities include maintaining accurate financial and client records, supporting transaction accounting, preparing reconciliations and reports, and keeping documentation complete and organized.

Description

The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters. Responsibilities include maintaining accurate financial and client records, supporting transaction accounting, preparing reconciliations and reports, and keeping documentation complete and organized.

The ideal candidate is organized, detail-oriented, and responsive, with the ability to manage multiple transactions and deadlines in a fast-paced real estate environment.

Essential Duties And Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Create and maintain accurate client, accounting, tax, and transaction records in line with internal policies and established accounting procedures. Promptly investigate discrepancies.
• Prepare monthly financial statements and supplementary reports as needed.
• Track cash positions and anticipate potential cash shortfalls.
• Support month-end and year-end accounting through reconciliations, accrual assistance, and preparation of supporting schedules.
• Work with the ICS operations team to address accounting queries, payment issues, outstanding receivables, and coding discrepancies, with proactive follow-up.
• Research and analyze financial data to meet the needs of management, investors, and other external parties.
• Calculate preliminary non-resident taxes, reconcile and remit them monthly, and prepare annual filings. Monitor tax files, follow up with the Canada Revenue Agency (CRA), and provide additional documentation as requested.
• Apply and strengthen problem-solving, decision-making, time-management, and communication skills to achieve desired results.

Education And Experience

• A diploma or certificate in accounting, business administration, finance, or a related field.
• Experience in residential rental property management, professional services, or financial services is an advantage.
• Prior experience assisting with Canadian non-resident real estate tax matters is strongly preferred.
• Training is provided; working knowledge of accounts payable and receivable, reconciliations, expense processing, and general accounting principles is a definite asset.

Knowledge, Skills And Proficiencies

• Ethical and accountable with a strong ‘can-do’ attitude.
• Excellent attention to detail with the ability to manage multiple transactions and deadlines concurrently.
• Demonstrated ability to meet and exceed customer needs
• Establish and maintain positive working relationships with internal and external clients
• Exceptional written and verbal communication skills and a commitment to providing excellent client service.
• Strong proficiency in Microsoft Excel, including formulas, lookups, filtering, sorting, pivot tables, reconciliation schedules. SharePoint, Teams and Yardi Voyager.

Physical Requirements/Working Conditions

• Sitting for long periods
• Ability to perform complex accounting functions using accounting software
• Use of a computer, phone, and general office equipment
• Communicating with customers via phone and face-to-face
• Working in a group setting, working independently from time-to-time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.