Gelato Specialist: Upsell, Delight, and Grow

JDass Corp; Mississauga; Vor Ort; CAD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Professional development opportunities

Zusammenfassung

Food World Supermarket in Mississauga, ON is hiring a Gelato Specialist to join our in-office team. You will prepare and serve gelato, engage customers, and maintain high standards of cleanliness and safety in a fast-paced retail setting.

We value a data-driven approach, teamwork, and a commitment to continuous learning. This role offers opportunities for growth through performance-based advancement and hands-on training with seasonal menu updates.

Qualifikationen

• Proven gelato production and serving experience with quality control.
• Strong upselling and suggestive selling to hit daily targets.
• Excellent food safety, sanitation, and HACCP knowledge.
• Data-driven mindset to track performance metrics.
• Inventory management and stock rotation experience.
• Customer engagement: explain flavors and log feedback.
• On-site safety awareness and incident reporting.
• Willingness to participate in training and grow within the role.
• Team collaboration to optimize workflow in a fast-paced setting.

Aufgaben

• Prepare and serve high-quality gelato with consistency and presentation standards.
• Achieve daily sales targets through upselling and suggestive selling.
• Maintain impeccable cleanliness and food safety across the workspace.
• Monitor stock, manage ingredients, and assist with inventory accuracy.
• Engage customers, explain flavors, and collect feedback for improvement.
• Track performance metrics and contribute to pipeline-based planning for territory growth.
• Adhere to on-site safety policies and report hazards promptly.
• Collaborate with team to optimize workflow and ensure timely service.
• Pursue professional development through training and apply learnings to role.
• Document customer interactions and sales data for performance reviews.
• Assist in event setup, promotions, and tastings to boost brand visibility.
• Support new product launches and seasonal menu updates.

Kenntnisse

Gelato production

Upselling

Food safety HACCP

Inventory management

Customer engagement

Data tracking

Team collaboration

On-site safety

Jobbeschreibung

Food World Supermarket in Mississauga, ON is hiring a Gelato Specialist to join our in-office team. You will prepare and serve gelato, engage customers, and maintain high standards of cleanliness and safety in a fast-paced retail setting.

We value a data-driven approach, teamwork, and a commitment to continuous learning. This role offers opportunities for growth through performance-based advancement and hands-on training with seasonal menu updates.