Future Opening: Overnight Closer - Part Time

Planet Fitness - IL Horan Group; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fitness franchise is seeking a part-time Overnight Closer to provide excellent customer service during overnight shifts. Responsibilities include greeting and assisting members, handling front desk activities, and ensuring the cleanliness of the facility. Ideal candidates will possess strong customer service skills and a passion for fitness. To apply, please demonstrate a reliable and upbeat attitude.

Qualifications

• Overnight experience preferred.
• Customer service background preferred.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and answer phones.
• Check members into the system and facilitate sign-ups.

Skills

Customer service skills

Basic computer proficiency

Punctuality

Ability to empathize

Upbeat attitude

Job description

Overview

Future Opening: Overnight Closer - Part Time

Part Time Weekend Overnight Closer — Friday and Saturday 10pm - 6am

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to members’ accounts.
• Respond to member questions and concerns in a timely and professional manner.
• Assist in maintaining the neatness and cleanliness of the club.
• Close shift for that business day.

Qualifications/Requirements

• Overnight experience preferred
• Customer service background preferred
• Basic computer proficiency
• A passion for fitness and health
• Upbeat and positive attitude
• Punctuality and reliability is a must
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
• Strong listener with the ability to empathize and problem solve
• Demonstrate diplomacy in all interactions while using appropriate behavior and language
• Must be 18 years of age or older

Physical Demands

• Continual standing and walking during shift
• Continual talking in person or on the phone during shift
• Ability to work 3rd shift (overnights)
• Able to lift a minimum of 60 lbs

About Planet Fitness (boilerplate removed)

Note: Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ. Each franchisee is responsible for ensuring compliance with local, state and federal law.