Funeral Services Assistant - Union

Service Corporation International; Burnaby; On-site; CAD 29,000 - 39,000; Full time

Job summary

Service Corporation International in Burnaby, BC is seeking a Funeral Services Assistant to provide clerical and frontline support for funeral operations. The role includes greeting families, answering questions, and assisting on services and ceremonies, while upholding SCI's mission and values.

Qualifications include a high school diploma, a valid BC driver’s license, and the ability to lift up to 75 lbs. Strong communication, compassion, and reliability are essential for this role.

Qualifications

• High school diploma required.
• Excellent interpersonal and communication skills.
• Ability to be compassionate and professional with families.

Responsibilities

• Assist with funeral service preparations and setup.
• Answer inquiries from families and the general public.
• Greet clients and direct them to appropriate resources.
• Assist with transportation and vehicle duties as needed.
• Support on-site during services and visitations.

Skills

Customer service

Communication

Compassion

Teamwork

Multitasking

Education

High school diploma

Tools

Computers

Job description

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Assists with the preparation for services including: delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families, and ensuring proper care and storage of these items
• Prepares documents related to services, cremations, maintenance as directed
• Run errands such as floral delivery, picking up of supplies, documents
• Serves as an usher and may park cars or perform some transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Greets and receives client families and other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and or visitation
• May wash and clean funeral home vehicles and other client vehicles as required

MINIMUM REQUIREMENTS

• Education: High school diploma or equivalent
• Certification/Licenses: Valid BC driver’s license with an acceptable driving record
• Knowledge, Skills and Abilities: Ability to lift up to 75 lbs.
• Knowledge of computers and some software would be an asset
• High level of compassion and integrity
• Good communication skills

Pay $24.29 / hr

Postal Code: V5G 3M1

Category (Portal Searching): Administration and Clerical

Job Location: CA-BC - Burnaby

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.