Funeral Director/Embalmer Apprentice

Service Corporation International; West Vancouver; On-site; CAD 37,000 - 43,000; Full time

Job summary

Service Corporation International in BC seeks an Apprentice Funeral Director to support licensed directors in funeral arrangements, cremation, and memorial services. You will handle first calls, coordinate with families, and ensure compliant documentation.

Applicants should have a high school diploma or equivalent, and be enrolled in or prepared for a BC mortuary college program. Basic computer skills are required, with driving as a condition of the role.

Qualifications

• High school diploma or equivalent is required.
• Enrollment in BC mortuary college or equivalent as required by BC law.
• Minimum 6 months experience in a funeral home, crematory or cemetery.
• Must meet BC licensing requirements.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Takes on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and transferring.
• Supervises and cares for the deceased with dignity (embalming, dressing, cosmetics, preparation of remains).
• Arranges and conducts funeral and memorial ceremonies per policy and procedures.
• Negotiates and manages funeral contracts and related payments.
• Keeps client families informed of veterans recognition/services and arranges interment or cremation.
• Ensures compliance with licensing regulations and completes required documents.
• Provides aftercare in absence of Family Service Counselor and facilitates pre-need referrals.
• Retains heritage and grows market share through community involvement.

Skills

Basic knowledge of religious and fr

Education

High School diploma or equivalent

BC mortuary licensing readiness program enrollment

Experience: 6 months in funeral home/crematory/cemetery

BC licensing requirements

Valid driver’s license

Job description

Our associates celebrate lives. We celebrate our associates.
Under the guidance of a licensed funeral director, implements choices made by the families’ legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

Job Responsibilities

• Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers
• Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Confirms authorization to proceed with the service arrangements
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
• Provides aftercare in absence of Family Service Counselor
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Retains heritage and grows market share through active involvement with community, religious and other organizations

Education

• High School diploma or equivalent
• Completion of OR currently enrolled in a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by BC law

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirements in BC
• Valid driver’s license with an acceptable driving record

Knowledge, Skills And Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented

Compensation

• First Year Apprentice: $27.00/hour
• Second Year Apprentice: $29.00/hour
• Newly licensed Funeral Director: $31.00/hour

Postal Code: V7V 1J7
Category (Portal Searching): Operations
Job Location: CA-BC - West Vancouver