Fundraising Systems Specialist - Vancouver

BGC South Coast BC; Vancouver; On-site; CAD 41,000 - 51,000; Full time

Benefits offered by this job

Group benefits at six months

Pension after one year

Three weeks paid vacation leave in the

Paid sick and personal leave

Paid birthday off

Up to 5 days statutory holiday subst.

Job summary

BGC South Coast BC in Vancouver is seeking a Fundraising Systems Specialist to oversee our donor database and integrated systems, ensuring data accuracy, security, and efficient fundraising operations.

You will work closely with the Resource Development team to design campaigns, generate reports, and provide data-driven insights to improve donor engagement and giving strategies.

Qualifications

• Clear Criminal Record Check (Vulnerable Sector)
• Minimum two years’ experience with database management software and creating reports; Donor Perfect a plus
• Experience in fundraising or related field required
• Excellent analytical skills with strong attention to detail
• Superior organizational and time management skills with ability to manage multiple projects
• Excellent written and oral communication and coaching skills
• Proven ability to work independently and collaboratively in a team
• Proficiency with Microsoft Office Suite

Responsibilities

• Oversee donor database maintenance and integrated systems, including data security and integrity
• Maintain donor management systems and pipelines with accurate records
• Train and coach team on database use to ensure data accuracy
• Support Resource Development with complex donor transactions
• Oversee and update policies for database systems and gift processing
• Manage data imports/exports for campaigns and generate reports
• Develop program dashboards to measure performance and inform strategy
• Analyze fundraising data to inform strategies and improve campaigns

Skills

Database management

Data analysis

Reporting

Donor relations

Microsoft Office

Communication

Education

University degree

College diploma

Tools

DonorPerfect

Constant Contact

Job description

Fundraising Systems Specialist

Vancouver

START DATE: As soon as possible

REPORTS TO: Director of Resource Development

Summary Of Responsibilities

Reporting to the Director of Resource Development, the Fundraising Systems Specialist maintains operational excellence across BGC donor database and integrated systems. Responsibilities include overseeing the accuracy, efficiency, and confidentiality of all data related to donor contributions and fundraising activities. This role works closely with the Resource Development team to implement fundraising campaigns and provide ongoing data analytics and reporting.

Job Duties

Database Management

• Oversees donor database maintenance and integrated systems (DonorPerfect, Constant Contact, etc.), including data system security, integrity, system maintenance, interconnectivity, data clean-up, user accounts, settings, and related security policies.
• Maintains donor management systems and pipelines, ensuring accurate and comprehensive records of donor interactions and contributions.
• From a systems perspective, supports the President & CEO, and Director of Resource Development in the documentation and intentional approach of their donor work.
• Trains and coaches team members on database use (e.g. gift coding, structure, and available insights) to ensure consistency and accuracy of data entry.
• Supports Resource Development team with complex donor transaction issues.
• Oversees and updates policies and procedures for database systems to ensure consistent practices for data input and gift processing.

Reporting And Analysis

• Manages the import and export of data files for appeals, telemarketing and email marketing campaigns, special initiatives, and ad-hoc requests, ensuring accuracy in all data related analysis and reporting.
• Creates and runs requested queries, data reports, analysis, and/or data files in a timely manner, including analysis of data reports.
• Develops reports to identify, spot and interpret trends and makes recommendations for adjusting strategies to improve performance.
• Analyzes financials, campaign performance, and donor data to inform strategies and improve fundraising efforts, ensuring data‑driven decision‑making.
• Builds program dashboards to assist staff in measuring and monitoring performance objectives.

Fundraising

• Uses best practices in fundraising and stewardship and applies those in a complementary defined portfolio of donors that supports BGC’s
• Oversees donor processing including monitoring and identifying for uncollectable and missed
• Supports donor reactivation campaigns and provides campaign
• Manages automatic transaction emails, workflows, and donation
• Manages outside vendors and IT support, as
• Supports BGC donor related events as aligned with their
• Other projects and support to Resource Development Team as needed and assigned by Director Resource Development.

Requirements

• Clear Criminal Record Check (Vulnerable Sector)
• University degree, college diploma, or equivalent relevant
• Minimum two years’ experience working with database management software and creating reports, experience with Donor Perfect an asset.
• Experience in fundraising or a related field required.
• Excellent analytical skills with strong attention to
• Ability to identify issues with a solutions-oriented
• Interest in continuous learning (new skills, techniques, processes, and developing efficiencies).
• Superior organizational and time management skills with the ability to handle multiple projects
• Excellent communication (written and oral) and coaching skills, including the ability to communicate complex issues in a concise, professional, and easy to understand
• Proven capacity to work in a self-directed manner and collaboratively in a team
• High proficiency using computer applications, specifically Microsoft Office Suite.
• Must be flexible to attend donor-related events that occur on evenings and/or
• Experience working directly with supporters and major individual and corporate

This is a full‑time (37.5 hrs/week) salary position ($50,700.00 per annum to start) or option to work part‑time (30 hrs/week) starting at $40,560.00 per annum.

• group benefits at six months
• pension after one year
• three weeks paid vacation leave in first year
• paid sick and personal leave
• paid birthday off
• up to 5 days statutory holiday substitution days per year to celebrate/recognize religious, cultural, and/or personal days that are important to the employee where those days are not currently recognized as statutory holidays in BC/Canada

As it connects to our organizational core values, BGC encourages staff to show up as their best selves, including mutual respect, integrity, and accountability.