Fundraising Systems Specialist - Vancouver

Boys and Girls Clubs Foundation of South Coast BC; Vancouver; On-site; CAD 41,000 - 51,000; Full time

Benefits offered by this job

Group benefits

Pension after one year

3 weeks paid vacation

Paid sick leave

Paid personal leave

Birthday off

Holiday substitution days

Job summary

Boys and Girls Clubs Foundation of South Coast BC is seeking a Fundraising Systems Specialist to ensure high standards of donor data management and analytics. The role collaborates with the Resource Development team to implement campaigns, maintain integrated systems, and provide timely reports for decision-making.

The position requires at least two years in database management and fundraising experience, with proficiency in DonorPerfect and related tools.

Qualifications

• University degree or equivalent relevant
• Two years’ experience with database management software and reporting
• Experience in fundraising or related field required
• Excellent analytical skills with strong attention to detail
• Solutions-oriented approach to issues and strong communication
• Self-directed with ability to work collaboratively
• Proficiency in Microsoft Office Suite
• Willingness to attend donor-related events in evenings

Responsibilities

• Oversees donor database maintenance and integrated systems, ensuring security and data integrity
• Maintains donor management records and pipelines for interactions and contributions
• Supports documentation and donor work with Senior leadership
• Trains staff on database use and data entry standards
• Assists Resource Development team with complex donor transactions
• Updates policies and procedures for data input and gift processing
• Manages data imports/exports for campaigns and reports
• Develops queries and reports to identify trends and support decision-making
• Builds program dashboards for staff to monitor performance
• Oversees donor processing, including uncollectables and missed gifts
• Supports donor reactivation campaigns and campaign communications
• Manages automated emails, workflows, and donation processes
• Coordinates with external vendors and IT support
• Supports donor-related events in alignment with organizational goals
• Assists with additional projects for Resource Development

Skills

Analytical skills

Attention to detail

Communication

Coaching

Microsoft Office

Data reporting

Education

University degree / college diploma

Tools

DonorPerfect

Constant Contact

Job description

START DATE:As soon as possible
REPORTS TO:Director of Resource Development

Summary of Responsibilities

Reporting to the Director of Resource Development, the Fundraising Systems Specialist maintains operational excellence across BGC donor database and integrated systems. Responsibilities include overseeing the accuracy, efficiency, and confidentiality of all data related to donor contributions and fundraising activities. This role works closely with the Resource Development team to implement fundraising campaigns and provide ongoing data analytics and reporting.

Job Duties

Database Management:

• Oversees donor database maintenance and integrated systems (DonorPerfect, Constant Contact, etc.), including data system security, integrity, system maintenance, interconnectivity, data clean-up, user accounts, settings, and related security policies.
• Maintains donor management systems and pipelines, ensuring accurate and comprehensive records of donor interactions and contributions.
• From a systems perspective, supports the President & CEO, and Director of Resource Development in the documentation and intentional approach of their donor work.
• Trains and coaches team members on database use (e.g. gift coding, structure, and available insights) to ensure consistency and accuracy of data entry.
• Supports Resource Development team with complex donor transaction issues.
• Oversees and updates policies and procedures for database systems to ensure consistent practices for data input and gift processing.

Reporting and Analysis:

• Manages the import and export of data fi­les for appeals, telemarketing and email marketing campaigns, special initiatives, and ad-hoc requests, ensuring accuracy in all data related analysis and reporting.
• Creates and runs requested queries, data reports, analysis, and/or data fi­les in a timely manner, including analysis of data reports.
• Develops reports to identify, spot and interpret trends and makes recommendations for adjusting strategies to improve performance.
• Analyzes financials, campaign performance, and donor data to inform strategies and improve fundraising efforts, ensuring data-driven decision-making.
• Builds program dashboards to assist staff in measuring and monitoring performance objectives
• Uses best practices in fundraising and stewardship and applies those in a complementary defined portfolio of donors that supports BGC’s
• Oversees donor processing including monitoring and identifying for uncollectable and missed
• Supports donor reactivation campaigns and provides campaign
• Manages automatic transaction emails, workflows, and donation
• Manages outside vendors and IT support, as
• Supports BGC donor related events as aligned with their
• Other projects and support to Resource Development Team as needed and assigned by Director Resource Development.

Requirements

• University degree, college diploma, or equivalent relevant
• Minimum two years’ experience working with database management software and creating reports, experience with Donor Perfect an asset.
• Experience in fundraising or a related field required.
• Excellent analytical skills with strong attention to
• Ability to identify issues with a solutions-oriented
• Interest in continuous learning (new skills, techniques, processes, and developing efficiencies).
• Superior organizational and time management skills with the ability to handle multiple projects
• Excellent communication (written and oral) and coaching skills, including the ability to communicate complex issues in a concise, professional, and easy to understand
• Proven capacity to work in a self-directed manner and collaboratively in a team
• High proficiency using computer applications, specifically Microsoft Office Suite.
• Must be flexible to attend donor-related events that occur on evenings and/or
• Experience working directly with supporters and major individual and corporate

Note

This is a full-time (37.5 hrs/week) salary position ($50,700.00 per annum to start) or option to work part-time (30 hrs/week) starting at $40,560.00 per annum. Position includes, group benefits at six months, pension after one year, three weeks paid vacation leave in first year, paid sick and personal leave, paid birthday off and up to 5 days statutory holiday substitution days per year to celebrate/recognize religious, cultural, and/or personal days that are important to the employee where those days are not currently recognized as statutory holidays in BC/Canada).

As it connects to our organizational core values, BGC encourages staff to show up as their best selves, including mutual respect, integrity, and accountability.

Thanks in advance to all persons who apply for this position. Please note that only those selected for an interview will be contacted.

BGC recognizes the value and importance of building and sustaining a culturally diverse environment and commits to intentional efforts to reflect that (along with our values) in all that we do.

BGC has always been committed to diversity, and we believe that articulating our commitment to it in this way will support the ongoing evolution of this in our work going forward.

• Recruitment, employment, development, and promotion practices that are barrier free
• Encouraging representatives of diverse identities (race, national or ethnic origin, language, spiritual beliefs, age, gender, sexual identity, marital status, family structure, political beliefs, mental or physical ability, or socioeconomic status) to apply for available positions, participate in programs, and/or engage with BGC
• Making decisions based solely on an individual’s qualifications, merit, performance, and organizational needs