Fundraising & Donor Relations Coordinator

The Narwhal; Victoria; Hybrid; CAD 62,000 - 74,000; Full time

Benefits offered by this job

Group health, vision and dental

Work-from-home stipend

GRSP base contributions

Four weeks of vacation

10 personal days

Holiday shutdown

Professional development opportunities

Top-up EI-protected leaves

Job summary

The Narwhal is seeking a Development Coordinator to steer day-to-day fundraising operations and support 10,000+ members and donors who sustain our investigative journalism.

This permanent, full-time role in Victoria (hybrid) focuses on memberships, donations, campaigns, and donor stewardship, collaborating across teams, managing data in our fundraising systems, and aiding grant reporting and impact tracking.

Qualifications

• Minimum five years of experience in fund development or equivalent fundraising.
• Experience with donor stewardship and donor/member communications.
• Experience maintaining fundraising databases and reporting tools.
• Experience with a CRM (Salesforce or similar).
• Strong interpersonal and service skills for professional donor communication.
• Excellent written communication for donor correspondence and materials.
• Highly organized with ability to manage multiple priorities and timelines.
• Experience supporting grant applications and reporting.

Responsibilities

• Respond to member inquiries about donations and account updates.
• Maintain donor and membership records in the fundraising database.
• Manage payment processors and ensure accurate donation processing.
• Handle cheque donations, deposits, and related tasks.
• Support tax receipting and maintain accurate records.
• Create and maintain Salesforce campaigns, reports and dashboards.
• Track fundraising metrics and donor retention; support campaigns.
• Coordinate donor stewardship and events logistics across teams.
• Assist major donor cultivation and grant administration.
• Prepare fundraising materials and presentations as required.
• Maintain confidentiality of donor and financial data.

Skills

Fund development experience

Donor stewardship

CRM Salesforce

Data management

Communication skills

Event coordination

Grant administration

Team collaboration

Education

Diploma in marketing, communications or fundraising (asset)

Tools

Salesforce CRM

Job description

The Narwhal is seeking a Development Coordinator to steer day-to-day fundraising operations and support 10,000+ members and donors who sustain our investigative journalism.

This permanent, full-time role in Victoria (hybrid) focuses on memberships, donations, campaigns, and donor stewardship, collaborating across teams, managing data in our fundraising systems, and aiding grant reporting and impact tracking.