Functional Analyst, Application Services - FTT

TransLink; Vancouver; Hybrid; CAD 91,913 - 110,439; Full time

Benefits offered by this job

Extended Health

Transit Pass

Public Service Pension Plan

Training and mentorship programs

Access to gym facilities

Job summary

TransLink in Vancouver is seeking a Functional Analyst for a full-time temporary position. The role involves leveraging business knowledge and technical expertise to ensure applications effectively support business processes. Candidates should have a degree in a relevant field and three years of recent experience in business analysis.

The position offers a hybrid work model, a competitive salary ranging from $8,236 to $9,896 per month, and a comprehensive benefits package including health and wellness programs.

Qualifications

• 3 years of recent business analysis experience in supporting enterprise applications.
• Experience with IT frameworks like ITIL, Modern Service Management, and Lean.
• Ability to identify and deliver technical solutions.

Responsibilities

• Leverage business knowledge to support assigned applications.
• Identify and elicit business requirements from clients.
• Liaise with stakeholders to design and deliver technical solutions.

Skills

Business analysis

Technical solution delivery

Stakeholder liaison

ITIL framework

Lean methodology

DevOps

Education

Undergraduate Degree in Computer Science, Applied Science, Business Administration or related field

Job description

Responsibilities

The Functional Analyst, Application Services leverages business knowledge and technical expertise to ensure that assigned applications and technologies effectively support business strategies, objectives, processes and practices for an assigned business area. Supports the assigned business clients to identify and elicit business requirements, evaluate the current and future state business processes and provides technical advice. Liaises with key stakeholders and other BTS teams to identify, design, and deliver the technical solution in support of the business processes and objectives. Provides sufficient business and technical knowledge to identify, investigate, configure, repair, modify, test and implement functionality that resolves departmental client and/or stakeholder application or technical issues.

Qualifications

Undergraduate Degree in Computer Science, Applied Science, Business Administration or related field from a recognized institution including courses in business/systems analysis, general programming and the use of software development tools.

Experience

Requires three (3) years recent business analysis experience in supporting enterprise applications in an information technology environment following current and relevant frameworks such as ITIL, Modern Service Management, Lean, and DevOps, applying these guidelines and best practices, identifying and eliciting business requirements and processes, providing technical advice to business clients, analyzing, designing and delivering technical solutions through information engineering expertise. A further period of up to six (6) months in the position is required to become familiar with assigned TransLink information systems, policies, procedures, environment and user requirements.

Work Schedule

37.5 hours per week. This is a full-time temporary position for 14 months.

Work Designation

Hybrid. This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary $8,236 - $9,896 per month (Actual salary offered will be commensurate with education, experience and internal parity).

Benefits

The Total Compensation Package includes Extended Health, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility. Focus on your development through training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [e-mail].