Business Analysis Specialist

TransLink; Vancouver; Hybrid; CAD 8,480 - 126,720; Full time

Benefits offered by this job

Extended health

Dental

Transit pass

Public Service Pension Plan

Job summary

TransLink is seeking a Business Analyst to drive organizational change by defining needs and recommending technology solutions that deliver value to stakeholders across the Metro Vancouver region.

The role requires a Bachelor degree in Business Administration or Computer Science and at least six years of IT and business analysis experience in complex enterprise environments. Hybrid work supports on-site and remote activity within B.C.

Qualifications

• Advanced communication skills, both written and oral.
• Strong analytical and technical skills with the ability to advise and guide business leaders.
• Strong facilitation skills to present findings from analysis of business need to multiple stakeholders.
• Strong negotiation and interpersonal skills in a multi-stakeholder environment.
• Strong knowledge of current technology in the marketplace.
• Solid working knowledge of enterprise systems and solutions.

Responsibilities

• Defines needs and recommends technology solutions delivering value to stakeholders.
• Ensures requirements are conveyed in terms of impact, cost and alignment to priorities.
• Develops business cases to support funding requests and documents all findings.
• Researches market technology products and internal inventory to assess options.
• Collaborates across departments and maintains stakeholder relationships.
• Supports projects with deliverables and documentation through lifecycles.
• Analyzes current processes to identify gaps for feasibility studies.
• Prepares and delivers professional presentations and reports.

Skills

Advanced communication

Analytical skills

Facilitation skills

Negotiation skills

Interpersonal skills

Technology knowledge

Enterprise systems knowledge

Education

Bachelor degree in Business Administration or Computer Science

Job description

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

PRIMARY PURPOSE

Facilitates the process and organizational change for a business unit by defining needs and recommending technology solutions that deliver value to stakeholders through the discipline of Business Analysis. Ensures stakeholder requirements and solution options are conveyed in terms of impact, risk, cost and alignment to corporate priorities and objectives. Provides expertise to ensure appropriate technology is utilized to meet the business need.

Key Accountabilities

• Aligns business requirements with the technology products and services currently provided by BTS, and also to recognize when a request is for something new, that we haven’t done before and there is no internal knowledge or expertise.
• Collaborates with business representatives to understand the business need and understand their processes and how technology could enable improvements and meet business objectives. Determines requirements of the business need and identify the value, impact, and risks to be addressed, and estimates the investment and effort needed to achieve the desired result.
• Develops business cases to support funding requests that validate the business need and clarify the alignment to strategic objectives and priorities. Document all requirements, research, findings and agreements, succinctly and clearly, without technical jargon and unnecessary complexity.
• Researches and maintains currency on technology products within the market place, as well as, maintains a deep understanding of the inventory of products available internally, in order to assess and identify the solution options that would satisfy the business needs.
• Collaborates with, and acts as the key bridging relationship resource among various business departments and technology specialists; provides process and planning expertise to business leaders; notifies management and key stakeholders in real-time of important developments, potential problems and related information. Fosters and maintains relationships with internal BTS services providers and stakeholders to ensure knowledge is current and aligned with product and governance strategies.
• Support projects as needed, including engaging with project teams, developing project management deliverables and documentation, and collaborating with project stakeholders as needed throughout project lifecycles.
• Analyzes the requirements and current state of processes and technologies to identify the gaps that require further analysis through a funded Feasibility Study, and identify the skills that need to be recruited in order to understand and propose a remedy for the gap.
• Prepares and delivers professional presentations and business reports that support the processes that plan and deliver technology solutions.

Qualifications

EDUCATION AND EXPERIENCE

The requirements for this position are acquired through completion of a Bachelor degree in Business Administration or Computer Science, plus six (6) years of information technology and business analysis in a complex environment with enterprise systems, and multi-stakeholder projects.

Other Requirements

• Advanced communication skills, both written and oral
• Strong analytical and technical skills with the ability to provide advice, consultation and guidance to business leaders across the organization.
• Strong facilitation skills to present findings from analysis of business need to multiple stakeholders.
• Strong negotiation and interpersonal skills in a multi-stakeholder environment
• Strong knowledge of current technology in the marketplace
• A solid working knowledge of enterprise systems and solutions

Recruitment Process

An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid. This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

The salary for this position ranges from $84,480 - $126,720 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How To Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: June 22, 2026

Closing Date: July 22, 2026

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [e-mail].