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Full-Time Sales Lead (Chinook Centre)

Swatch

Calgary

On-site

Full time

Yesterday
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Job summary

A leading company in luxury retail seeks a Full-Time Sales Lead for their Chinook Centre location in Calgary. This role involves leading sales initiatives, coaching associates, and ensuring exceptional customer service while maintaining operational standards. Ideal candidates will possess strong communication skills and a passion for sales in a dynamic environment.

Qualifications

  • Experience in fashion/accessories retail preferred.
  • Strong communication and relationship-building skills.
  • Self-starter with results-oriented mindset.

Responsibilities

  • Lead by example to deliver outstanding customer service.
  • Support store management in daily operational tasks.
  • Execute and maintain visual merchandising standards.

Skills

Customer Focus
Sales Generation
Communication
Team Building
Problem-Solving

Education

At least 2 years retail sales experience
Intermediate computer skills

Tools

POS systems
MS Office

Job description

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The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Swatch is considered a canvas for a myriad of expressions, with cutting-edge style, trend-setting looks, and technology-friendly accents that enhance ownership experience.

Job Description

As a Swatch Sales Lead, you will report to the Store Manager and assist in daily operations. Your focus will be on sales initiatives, coaching sales associates to meet performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting pay is $17.00/hour plus monthly performance bonuses.

Responsibilities include:
  1. Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
  2. Operations: Support store management in daily operational tasks with focus on accuracy and efficiency. Maintain adherence to inventory control processes, minimizing loss, and ensuring accurate stock handling and reporting.
  3. Visual Merchandising: Execute and maintain visual standards aligned with company directives. Ensure the store presentation reflects the brand’s image.
  4. Compliance: Uphold safety standards and act as a model for company policies. Ensure compliance with operational guidelines and safety regulations.
Working Conditions:

Moderate physical effort required, including significant walking and standing. The role involves lifting, pushing, pulling, and holding (up to 35 lbs and above with support), and focus when completing paperwork, cash management, or using the POS system.

Employment Status:

Full-Time, 35 hours/week on average. Must be available to work more, including holidays and blackout dates.

Profile:
  • Availability for opening and closing shifts, including weekends and holidays
  • Strong communication skills, relationship-building abilities
  • Self-starter, works well independently and in teams
  • Clear, concise communication
  • Results-oriented, energetic, enthusiastic
  • Passion for sales in a fast-paced environment
Professional Requirements:
  • At least 2 years retail sales experience, preferably in fashion/accessories
  • Intermediate computer skills, MS Office knowledge
  • Experience with POS systems
Job Location:

Macleod Trail SW 6455, T2H 0K8 Calgary AB, Canada

Company Address:

The Swatch Group (Canada) Ltd., 555 Richmond Street West, Suite 1105, Toronto, ON M5V 3B1

Additional Information:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Retail Luxury Goods, Jewelry, Retail
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