Full-Time Sales Lead (Chinook Centre)

The SWATCH Group; Calgary; On-site; Full time

Job summary

A leading company in the watch industry is seeking a Sales Lead in Calgary. This role focuses on driving sales, coaching associates, and ensuring excellent customer service. The Sales Lead will also support daily operations and maintain visual merchandising standards. Candidates should be prepared for a physically demanding role with flexible scheduling requirements.

Qualifications

• Assist in day-to-day operations and sales initiatives.
• Coach sales associates to achieve performance goals.

Responsibilities

• Lead by example to deliver outstanding customer service.
• Support store management in daily operational tasks.
• Execute and maintain visual merchandising standards.

Skills

Customer Focus

Creativity

Problem-Solving

Integrity

Job description

As a Swatch Sales Lead, you will report to the Store Manager and assist in all day-to-day operations. Your primary focus will be on sales initiatives, coaching sales associates to achieve performance goals while embodying Swatch Core Competencies : Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $17.00 per hour plus monthly performance bonus.

Responsibilities include :

• Customer Service & Sales Generation : Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations : Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising : Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
• Compliance : Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.

Working Conditions : Work is performed with moderate physical effort, requiring significant walking and standing for the majority of each shift. The position involves lifting, pushing, pulling, and holding (up to 35 lbs and above with appropriate support) boxes and store fixtures, as well as maintaining focus when completing paperwork, cash management, or using the POS system.

Employment Status : Full-Time : 35 hours per week on average. Must maintain open availability to meet business needs and may be required to work more than 35 hours per week, including certain holidays and blackout dates.

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