Sales Associate

Columbia Sportswear Company; Canada; Hybrid; CAD 25,000 - 28,000; Full time

Job summary

Columbia Sportswear Canada is seeking a Retail Associate to deliver exceptional customer service, respond to product inquiries, and recommend options to meet shopper needs.

You will maintain store displays, assist with stock and product flow, and handle cash transactions. A flexible retail schedule, physical duties, and teamwork are part of the role at our Canadian locations.

Qualifications

• High school diploma or GED preferred.
• 2 years or less of retail experience.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features and availability; engage with consumers to understand needs and preferences and make recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor or stockroom.
• Perform cash register transactions (sales, returns, exchanges, loyalty sign-ups) accurately and efficiently.
• Contribute to store profitability by receiving, handling, replenishing, and processing product flow.

Skills

POS systems

Retail software

Job description

### **ABOUT THE POSITION**With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.\"### ### **HOW YOU’LL MAKE A DIFFERENCE*** Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).* Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.* Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.* Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.### **YOU HAVE*** No specific education required (High School Diploma or GED preferred)* 2 (or less) years of experience in a position or specialization.* Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.* 16 years of age or older### **JOB CONDITIONS*** Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.* Occasionally requires the ability to work in a place.* Ability to communicate clearly with others.* Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.*This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.*Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources CA\\[e-mail] or call 519-644-5000 and we will work with you to meet your accommodation needs.Hourly Rate: $18.20