Full-Time Front Desk Agent - Guest Experience

Best Western Plus Dauphin; Dauphin; On-site; CAD 19,320 - 27,517; Full time

Benefits offered by this job

Disability benefits

Medical benefits

Dental benefits

Life insurance benefits

Job summary

A hospitality business in Dauphin, MB is seeking a Front Desk Agent. Responsibilities include registering guests, managing reservations, and providing information about hotel services and local attractions. Candidate should have a secondary school graduation certificate; customer service experience is an asset. The job offers full-time hours, a wage of $17.00 per hour, and benefits such as medical and dental coverage. Applications can be submitted via email or at the specified mailing address.

Qualifications

• Secondary (high) school graduation certificate is required.
• Experience in customer service is an asset.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about area points of interest.
• Process guests' departures, calculate charges and receive payments.
• Maintain inventory of vacancies and reservations.
• Answer telephone calls and relay messages.
• Provide excellent customer service.

Job description

A hospitality business in Dauphin, MB is seeking a Front Desk Agent. Responsibilities include registering guests, managing reservations, and providing information about hotel services and local attractions. Candidate should have a secondary school graduation certificate; customer service experience is an asset. The job offers full-time hours, a wage of $17.00 per hour, and benefits such as medical and dental coverage. Applications can be submitted via email or at the specified mailing address.