Full Stack Account Executive

ICwhatUC - AR Video for Enterprise; Calgary; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Employee stock options

Unlimited vacation

Remote-friendly with asynchronous work

Comprehensive benefits plan

Phone and remote work setup stipends

Job summary

IrisCX is expanding its sales team and seeking a first Account Executive to drive enterprise deals and transform the customer experience platform. You’ll own the full sales cycle, from outbound prospecting to closing, while continually refining your approach to beat quota.

You’ll collaborate with cross-functional teams to shape our platform, gather market feedback, and deliver outstanding service as you grow product usage across accounts.

Qualifications

• 2+ years of relevant sales experience in building your own pipeline and closing deals.
• Proven track record of exceeding quotas in mid-market or enterprise deals.
• Self-starter in a fast-paced, dynamic environment who can work independently.
• Strong teamwork and willingness to roll up sleeves to win.
• Curious learner who identifies new opportunities and adapts strategies.
• Experience selling to mid-market and enterprise buyers in a sales cycle.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Manage the sales cycle from prospecting to close.
• Identify and engage prospects with your own outreach.
• Build, own and maintain a pipeline of opportunities to exceed quota.
• Update deal activity and maintain activity level, deal and pipeline reporting.
• Clearly represent our value proposition and create excitement with prospects.
• Deliver customer and market feedback/intelligence to cross functional teams.
• Create long lasting relationships with customers and deliver amazing service.

Job description

We’re growing our sales team and as the first Account Executive, you’ll play a key role in our hypergrowth. In this role, you’ll be helping to drive a transformation in the service experience industry, enabling businesses to truly put the customer at the core of their decision making, with an industry-first approach.

We’re looking for a “full stack” Account Executive who is passionate about helping customers unlock measurable value. In this role, you’ll rapidly immerse yourself to understand the market, customers and our capabilities to drive new customer acquisition in a dynamic environment.

You’re the first to roll up your sleeves and consistently maintain an outbound habit to identify new opportunities and exceed your targets. You’re always testing, learning and adjusting your approach to validate what’s working and what’s not. You’re also comfortable establishing and driving the tools you need to get there. You’re experienced in sales methodologies and have a proven track record of closing mid market and enterprise deals.

Responsibilities

• Manage the sales cycle from prospecting to close
• Identify and engage prospects with your own outreach
• Build, own and maintain a pipeline of opportunities to exceed quota
• Update deal activity and maintain activity level, deal and pipeline reporting
• Clearly represent our value proposition and create excitement with prospects
• Deliver customer and market feedback/intelligence to cross functional teams
• Create long lasting relationships with customers and deliver amazing service

Requirements

• 2+ years of relevant experience (building your own pipeline + closing enterprise deals)
• Demonstrated history of exceeding quota targets or top rank team performer
• Self starter that thrives in a high-paced, dynamic environment
• Team player who isn’t afraid to roll up their sleeves and do whatever it takes to win
• Naturally curious, perpetual learner who is driven to find new opportunities
• Experience interfacing with mid-market and enterprise buyers in a sales cycle
• Excellent written, verbal and presentation skills

Join us and be part of building exciting technology that will change Visual Customer Experience forever

Join us and be part of building exciting technology that will change Visual Customer Experience forever

You will define and manage the vision for our platform to ensure that our team maintains a cohesive vision throughout development.

You will help test and build next generation streamline next generation Customer Experience platform

You'll serve as the main point of contact for customers throughout the technical phases of the onboarding and manage projects through to completion.

You'll own the development of new products and services end-to-end and execute roadmaps for the business.

You'll onboard new clients, understand their unique use cases, and grow product usage within each account.

IrisCX has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals.

Unlimited vacation

IrisCX offers unlimited vacation to give our team the opportunity to rest and recharge without thinking about a ‘vacation bank’. We take a minimum of two weeks off per year, and we are empowered to take more than that as long as we make sure to balance it with our workload.

At IrisCX, you’re empowered to work wherever you want. We work asynchronous-first, with the goal of reducing company-wide meetings and empowering our team to choose the working hours that serve them best. Some customer-facing jobs may require a specific time zone and working hours.

All full-time IrisCX team members have access to our employer-paid comprehensive benefits plan and digital wellness benefit. We also offer stipends for mobile phones and remote work setup.