Fulfillment Analyst--Bilingual, Commercial Funding

The SSI Group; Toronto; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Job summary

First National is hiring a Fulfillment Analyst - Bilingual, Commercial Funding in Toronto. The role focuses on processing construction advances, onboarding new deals, and coordinating closing activities with lenders and counsel.

Requires a finance-related degree, 2+ years of experience, and bilingual French/English communication. The position involves reviewing documents, data entry in Optimus, and maintaining high-quality records to support timely funding and credit risk management.

Qualifications

• University degree in finance, economics, commerce, law, accounting, or a related field.
• 2+ years of experience in Finance, Commercial Real Estate, Business, or Accounting.
• Excellent written and verbal communication skills.
• Organizational ability with multitasking and prioritization.
• Analytical mindset focused on risk
• Ability to work in a fast-paced, deadline-driven environment.
• Team player with ability to work independently
• Proven ability to build and maintain relationships
• Bilingualism (French and English) required

Responsibilities

• Set up initial paperless files and organize documentation to standards.
• Review Commitment Letters, CMHC Certificates of Insurance and key docs.
• Prepare third-party instructions reflecting loan structure requirements.
• Onboard new commercial mortgage files into Optimus.
• Enter and validate data in Optimus (insurance, tax, etc.).
• Populate templates and checklists for loan details and conditions.
• Maintain organized paperless files with proper naming and version control.
• Process and track advances on construction loans prior to disbursement.
• Complete special projects as directed by management.

Skills

Bilingual (FR/EN)

Communication skills

Organizational skills

Multitasking

Risk awareness

Independent work

Relationship building

Education

University degree in finance/economics/commerce/law/accounting

Tools

Optimus (loan management system)

Job description

We are hiring a Fulfillment Analyst - Bilingual, Commercial Funding!

Reporting To: Associate Director & Team Lead, Commercial Funding

Full-Time/Part- Time: Full-time

Salary Range: $55,000 - $65,000

Posting Date: October 21, 2026

Closing Date: November 4, 2026

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 8.3

Office Location: Toronto Great location! Steps away from the main public transit station

What we offer

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Bilingual Fulfillment Analyst, Commercial Mortgages plays a key role in supporting the successful processing of various commercial loan transactions. This position ensures all documentation, due diligence, and internal approvals are completed accurately, efficiently, and in alignment with company policies, regulatory requirements, and investor guidelines. The Bilingual Fulfillment Analyst collaborates closely with internal partners, external counsel, third‑party lenders, and third‑party service providers to coordinate closing activities. The primary focus is on processing construction advances, onboarding new deals on our internal system, servicing the closing of loans for third‑party lenders, and supporting the funding workflow. By managing critical details, monitoring conditions precedent, and maintaining high-quality records, the Bilingual Fulfillment Analyst helps safeguard the organization’s credit risk position and delivers a smooth, professional experience for clients and stakeholders.

How you will contribute

• Set up initial paperless files and organize all documentation in accordance with departmental standards.
• Review and bookmark Commitment Letters, CMHC Certificates of Insurance, and other key documents to ensure accuracy and completeness.
• Prepare third‑party instructions that reflect the approved loan structure and transaction‑specific requirements.
• Complete full onboarding of new commercial mortgage files—both internally originated and third‑party originated—into Optimus (internal loan management system).
• Enter and validate all required data in Optimus, including insurance details, tax information, and other peripheral items.
• Populate internal templates and various checklists to reflect the loan particulars and track the condition precedents.
• Maintain organized, up‑to‑date paperless files, ensuring proper document naming, filing, and version control.
• Process and track advances on active construction loans, ensuring all conditions are met prior to disbursement.
• Complete special projects and operational tasks as assigned by the Assistant Manager and Manager, Commercial Mortgage Funding.

The experience you need

• University degree infinance, economics, commerce, law, accounting, or a related field.
• Minimum of 2 years of experience in Finance, Commercial Real Estate, Business or Accounting with professional designation such as CCIM considered an asset
• Excellent written and verbal communication skills
• Demonstrated organizational ability with a proven track record of prioritizing and managing multiple tasks
• Analytical mindset with a focus on identifying and mitigating risk
• Comfortable working in a fast‑paced, deadline‑driven environment
• Collaborative team player who is willing to take on additional responsibilities’ when needed
• Able to work independently, exercise sound judgment, and take ownership of an assigned portfolio with minimal supervision
• Proven ability to foster and maintain relationships
• Bilingualism required (French and English) - interactions with English and French speaking customers or partners

Relationships

• External Customers: The Analyst collaborates closely with external counsel, borrowers, and third‑party service providers to coordinate closing activities, resolve issues, and maintain momentum toward timely funding.
• Internal Customers: Works with the Origination team and internal Funding team to support smooth onboarding and funding.

Working Environment and Physical Demands Analysis

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.

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