Frontline Youth Support Specialist

Covenant House California; Vancouver; On-site; CAD 31,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and benefits

Training and career advancement

Job summary

Covenant House Vancouver is seeking a Youth Support Worker to be the first point of contact for at-risk youth aged 16–24. You’ll help with intake, signing youth into the building, and ensuring safety on shift while implementing the organization’s client care philosophy and safety procedures.

The role requires empathy, strong communication, and the ability to work through challenging situations. The schedule includes CP Fri–Sun with 48 hours at 8am–4pm, and a starting hourly rate of $22.14–$27.67

Qualifications

• One to two years post-secondary education related to social service, or equivalent.
• First Aid & Non-Violent Crisis Intervention is an asset.
• Strong interpersonal and communication skills; familiarity with youth homelessness challenges.

Responsibilities

• Monitor the flow of youth and visitors at the main entrance and support sign-in/out processes.
• Interact with youth, respond to inquiries, and perform security and intake duties.
• Build rapport with at-risk youth (16–24) and provide practical resources (food, clothing, transportation).
• Respond to emergencies using training and established procedures; read and review incident reports and policy documents.
• Attend training, maintain safety and cleanliness of program areas, and support crisis program staff as needed.

Skills

Interpersonal skills

Communication skills

Administrative skills

Crisis intervention awareness

Understanding of youth homelessness

Education

Post-secondary education related to social service

First Aid & Non-Violent Crisis Intervention (asset)

Job description

Covenant House Vancouver is seeking a Youth Support Worker to be the first point of contact for at-risk youth aged 16–24. You’ll help with intake, signing youth into the building, and ensuring safety on shift while implementing the organization’s client care philosophy and safety procedures.

The role requires empathy, strong communication, and the ability to work through challenging situations. The schedule includes CP Fri–Sun with 48 hours at 8am–4pm, and a starting hourly rate of $22.14–$27.67