Frontline Retail: Consumables Associate & Customer Service

Walmart

Whitby

On-site

CAD 21,000 - 29,000

Full time

3 days ago

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Job summary

Walmart Canada in Whitby is seeking a Consumables Associate to support a fast-paced retail environment. You will help stock and rotate merchandise, assist customers with shopping needs, and maintain a safe, clean sales floor.

As part of a team, you will greet customers, promote products, locate items, process transactions and returns, and ensure accurate signage and displays. This role emphasizes customer service, teamwork, and adherence to store policies to deliver a positive shopping

Responsibilities

Greets all customers in a polite and friendly manner.
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Resolves customer issues and refers concerns to management where appropriate.
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
Refers appropriate service and transactional items to a Customer Service Manager as required.
Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.