Front Store Clerk: Customer Service & Merchandising

Clear Destination Inc.; Victoria; On-site; CAD 21,000 - 26,000; Full time

Job summary

Neighbourly Pharmacy is seeking a Full-Time Front Store Clerk for Pharmasave James Bay in Victoria, BC. The role focuses on delivering friendly customer service, operating the cash register, stocking shelves, and maintaining an inviting store appearance.

The ideal candidate will have accurate cash handling, strong communication, and the ability to multitask in a fast-paced retail environment. Training and support are provided; knowledge of store policies and seasonal promotions is a plus.

Qualifications

• Accurate cash handling and strong customer service skills.
• Clear, courteous communication and product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Mature, cooperative attitude with a professional appearance, grooming, and name tag.

Responsibilities

• Greet customers warmly and handle inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support front-store tasks.
• Maintain store cleanliness and displays, including light janitorial duties.
• Follow store policies on security, shoplifting, lottery, and ticket handling.
• Monitor cash levels, manage change, and coordinate pickups as needed.
• Develop product knowledge and stay informed about new items and layout.
• Merchandise products using labels, rotation, and facing techniques.
• Notify buyers of out-of-stock items and assist in inventory/reordering.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalate when needed.
• Report customer feedback to the store manager.

Skills

Cash handling

Customer service

Multi-tasking

Product knowledge

Professional appearance

Communication

Merchandising

Operational vigilance

Job description

Neighbourly Pharmacy is seeking a Full-Time Front Store Clerk for Pharmasave James Bay in Victoria, BC. The role focuses on delivering friendly customer service, operating the cash register, stocking shelves, and maintaining an inviting store appearance.

The ideal candidate will have accurate cash handling, strong communication, and the ability to multitask in a fast-paced retail environment. Training and support are provided; knowledge of store policies and seasonal promotions is a plus.