Front Store Specialist - Customer Service & Merchandising

Neighbourly Pharmacy; Langford; On-site; CAD 19,000 - 22,000; Part time

Job summary

Neighbourly Pharmacy is seeking a Part-Time Front Store Clerk for Forbes Pharmacy Goldstream in Victoria, BC. You will deliver friendly service at the front of the store and help customers find products.

Responsibilities include operating the cash register, stocking shelves, tidying aisles, maintaining displays, and supporting various front-store tasks while upholding store policies. A criminal record check is required for applicants.

Qualifications

• Accurate cash handling and strong customer service skills.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Mature, cooperative attitude with a professional appearance, including proper grooming and name tag.
• Criminal Record Check required.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays.
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalated complaints as needed.
• Report customer feedback and concerns to the store manager.

Skills

Cash handling

Customer service

Multi-tasking

Communication

Merchandising

Professional appearance

Criminal Record Check

Job description

Neighbourly Pharmacy is seeking a Part-Time Front Store Clerk for Forbes Pharmacy Goldstream in Victoria, BC. You will deliver friendly service at the front of the store and help customers find products.

Responsibilities include operating the cash register, stocking shelves, tidying aisles, maintaining displays, and supporting various front-store tasks while upholding store policies. A criminal record check is required for applicants.