Front Store Clerk

Clear Destination Inc.; Victoria; On-site; CAD 21,000 - 26,000; Full time

Job summary

Neighbourly Pharmacy is seeking a Full-Time Front Store Clerk for Pharmasave James Bay in Victoria, BC. The role focuses on delivering friendly customer service, operating the cash register, stocking shelves, and maintaining an inviting store appearance.

The ideal candidate will have accurate cash handling, strong communication, and the ability to multitask in a fast-paced retail environment. Training and support are provided; knowledge of store policies and seasonal promotions is a plus.

Qualifications

• Accurate cash handling and strong customer service skills.
• Clear, courteous communication and product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Mature, cooperative attitude with a professional appearance, grooming, and name tag.

Responsibilities

• Greet customers warmly and handle inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support front-store tasks.
• Maintain store cleanliness and displays, including light janitorial duties.
• Follow store policies on security, shoplifting, lottery, and ticket handling.
• Monitor cash levels, manage change, and coordinate pickups as needed.
• Develop product knowledge and stay informed about new items and layout.
• Merchandise products using labels, rotation, and facing techniques.
• Notify buyers of out-of-stock items and assist in inventory/reordering.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalate when needed.
• Report customer feedback to the store manager.

Skills

Cash handling

Customer service

Multi-tasking

Product knowledge

Professional appearance

Communication

Merchandising

Operational vigilance

Job description

Neighbourly Pharmacy is looking for a Full-Time Front Store Clerk to join our team at Pharmasave James Bay in Victoria, BC.

Compensation listed is a starting point only and will be determined based on the candidate's experience.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and elevate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Qualifications

• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Clear, courteous communication and strong product knowledge
• Experience in merchandising, retail, or cashiering is an asset
• Mature, cooperative attitude with a professional appearance, including proper grooming and name tag
• Criminal Record Check required

Schedule

• Store hours: Monday - Friday 9:00 AM - 7:00 PM, Saturday 9:00 AM - 6:00 PM, Sunday 9:00 AM - 5:00 PM
• Willingness to work flexible hours, including evenings, weekends, and holidays as needed

Who We Are:

Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy's tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada's Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.

While all responses are appreciated, only those being considered for interviews will be acknowledged.