Front Store Clerk

Neighbourly Pharmacy; Central Saanich; On-site; CAD 37,440 - 45,760; Full time

Benefits offered by this job

Paid vacation

Health and dental benefits

Career development opportunities

Job summary

Pharmasave Brentwood Bay is seeking a Front Store Clerk to join our Brentwood Bay, BC location as a full-time team member. You will greet customers, operate the register, stock shelves, and keep displays welcoming and organized.

This role emphasizes product knowledge, efficient service, and adherence to store policies. A GSC/BCLC certification is a plus; a criminal record check is required for employment. The position offers stable hours and opportunities for growth.

Qualifications

• Accurate cash handling and strong customer service skills.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Mature, cooperative attitude with a professional appearance, including a name tag.
• Certification from the British Columbia Lottery Corporation (BCLC) is an asset; training can be provided.
• Criminal Record Check required.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Ensure store cleanliness and organization, including light janitorial duties and maintaining displays.
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and elevate complaints as needed.
• Report customer feedback and concerns to the store manager.
• Remain productive between customer interactions.
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Skills

Cash handling

Customer service

Multitasking

Communication

Product knowledge

Job description

Pharmasave #162 (Pharmasave Brentwood Bay)

Front Store Clerk – Full-time – Brentwood Bay, British Columbia.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and elevate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Qualifications

• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast‑paced environment
• Clear, courteous communication and strong product knowledge
• Experience in merchandising, retail, or cashiering is an asset
• Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag
• Certification from the British Columbia Lottery Corporation (BCLC) is considered an asset; however, training can be provided
• Criminal Record Check required

Schedule

• 40 hours per week (Full-time)
• The standard shift will be Monday to Friday, from 9:00 a.m. to 5:30 p.m.

Compensation & Benefits

• Paid vacation
• Comprehensive health and dental benefits
• Opportunity for career growth and professional development support

Equal Opportunity Employer

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.