Front of House Manager: Lead Guest Experience & Team Growth

Service Inspired Restaurants (SIR Corp.); Ottawa; On-site; CAD 54,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Leadership Programs

Career Growth Opportunities

Tuition Reimbursement

Wellness Support

Team Discounts

RSP Matching

Job summary

Service Inspired Restaurants is seeking a Front of House Manager in Ottawa, Ontario to lead daily guest experiences, uphold service standards, and mentor the FOH team. You will manage reservations, seating, and waitlists, ensure health and safety compliance, resolve guest inquiries, and drive staffing and training initiatives to deliver memorable service.

This role embraces our values—Hospitality, Authenticity, Quality, Fun and Courage—and offers competitive pay, comprehensive benefits,

Qualifications

• Experience leading front of house in hospitality settings.
• Proven ability to supervise and train FOH staff.
• Strong guest-service mindset with problem-solving skills.

Responsibilities

• Oversee daily front of house operations to ensure excellent guest experiences.
• Supervise, train, and motivate front of house staff to deliver high service standards.
• Manage reservations, seating, and waitlists to maximize efficiency.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest inquiries, complaints, and feedback professionally.
• Uphold core values: Hospitality, Authenticity, Quality, Fun and Courage.

Skills

FOH operations

Staff supervision

Staff training

Reservations management

Guest service

Health & safety compliance

Job description

Service Inspired Restaurants is seeking a Front of House Manager in Ottawa, Ontario to lead daily guest experiences, uphold service standards, and mentor the FOH team. You will manage reservations, seating, and waitlists, ensure health and safety compliance, resolve guest inquiries, and drive staffing and training initiatives to deliver memorable service.

This role embraces our values—Hospitality, Authenticity, Quality, Fun and Courage—and offers competitive pay, comprehensive benefits,