Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Grimsby; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant in Canada, seeks a Front of House Manager. This role involves supporting daily operations, managing team performance, and ensuring guests receive an excellent experience. Strong leadership, communication, and organizational skills are essential for success in this fast-paced environment.

Benefits

Flexible scheduling

Career growth opportunities

Scholarship Program

Management Training Programs

Leadership Development Sessions

Recognition programs

Qualifications

• Experience in a managerial role within the restaurant industry.
• Commitment to growth and excellence in guest services.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the General Manager in daily restaurant operations.
• Support training and development of Front of House team.
• Maintain a positive and safe work environment.

Skills

Leadership

Time Management

Organizational Skills

Communication

Teamwork

Job description

Overview: Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organizational and time management skills
• Builds relationships and works cohesively with team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and exceeding guest expectations daily, Boston Pizza is the place for you!