Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Edmonton, Carstairs; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in casual dining is seeking a Front of House Manager to lead a dynamic team. This role is crucial for maintaining an exceptional dining experience for guests while fostering a positive workplace culture. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a passion for team development. With opportunities for career growth and a commitment to work-life balance, this position offers a rewarding path in the hospitality sector. Join a company that values integrity, innovation, and community engagement, making it a great place to work.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a leadership role within the restaurant industry.
• Strong focus on team development and guest satisfaction.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Ensure a fun and safe work environment for guests and staff.

Skills

Leadership

Organizational Skills

Time Management

Communication

Coaching

Education

High School Diploma

Management Training

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team for improvement
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding guest expectations daily, Boston Pizza is the place for you!