Front End Supervisor

No Frills; Golden Horseshoe; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in Canadian retail is seeking a highly motivated Front End Supervisor to oversee daily operations, lead teams, and ensure exceptional customer experiences. This role requires strong leadership skills and a passion for service. Join us to make a difference in communities across Canada.

Benefits

Competitive pay

Health, dental, and vision benefits

Paid time off and holiday pay

Supportive and team-oriented work environment

Qualifications

• 1–3 years of supervisory or leadership experience in retail or customer service.
• Ability to multitask and prioritize in a fast-paced setting.

Responsibilities

• Supervise and support front-end team members including cashiers and customer service reps.
• Ensure smooth and efficient customer checkout experiences.
• Train, coach, and evaluate front-end employees.

Skills

Communication

Problem Solving

Multitasking

Education

High school diploma

Associate’s or bachelor’s degree

Tools

POS systems

Basic computer applications

Job description

Join to apply for the Front End Supervisor role at No Frills

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Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hardworking, enthusiastic, and reliable people just like you.

Job Title : Front End Supervisor

Location :

Job Type :

Full-Time / Part-Time

Reports To :

Store Manager / Operations Manager

Job Summary :

We are seeking a highly motivated and organized Front End Supervisor to oversee daily front-end operations, lead cashier and customer service teams, and ensure exceptional customer experiences. The ideal candidate will have strong leadership skills, excellent communication, and a passion for delivering top-notch service.

Key Responsibilities :

• Supervise and support front-end team members including cashiers, customer service reps, and baggers
• Ensure smooth and efficient customer checkout experiences
• Train, coach, and evaluate front-end employees on performance and customer service
• Monitor registers for accuracy and proper cash handling procedures
• Resolve customer issues promptly and professionally
• Manage scheduling and shift coverage for front-end staff
• Assist with opening / closing procedures and daily cash reconciliation
• Maintain cleanliness and organization of the front end area
• Uphold company policies, safety guidelines, and operational standards

Qualifications :

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 1–3 years of supervisory or leadership experience in a retail or customer service environment
• Strong communication and problem-solving skills
• Ability to multitask and prioritize in a fast-paced setting
• Proficient in POS systems and basic computer applications
• Flexible availability including evenings, weekends, and holidays

What We Offer :

• Competitive pay
• Health, dental, and vision benefits
• Paid time off and holiday pay
• A supportive and team-oriented work environment

To apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, focusing on Environment, Sourcing, and Community. We are dedicated to diversity, equity, and inclusion, creating accessible environments for all employees, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment.

Please Note

Candidates 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Note : The Employer in this posting is an independently owned franchisee licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee, not Loblaws Inc. or its affiliates.

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Front End Supervisor • Golden Horseshoe, ON, Canada