Front-End Service Leader: Drive Sales & Customer Delight

Kibbi Technologies Inc.; Burlington; On-site; CAD 47,000 - 61,000; Full time

Job summary

Kibbi Technologies Inc. seeks a talented Manager in Burlington, Canada, to drive sales and elevate customer satisfaction. You will lead a team, coach colleagues, and ensure merchandise and operations standards are met to deliver outstanding shopper experiences.

Responsibilities include anticipating customer needs, building loyalty, and achieving departmental financial targets, with evening, weekend, and holiday availability essential in this franchise environment.

Qualifications

• Exceptional customer service skills with a talent for building customer loyalty.
• Preference will be given to candidates with prior department-specific experience.
• Create a positive workplace by developing relationships and engaging colleagues.
• Previous management experience in retail or food services.
• Must be able to work evenings, weekends, and Holidays.

Responsibilities

• Anticipate the needs of our customers and put them first in all that you do
• Lead, coach and motivate colleagues to achieve success and foster colleague growth
• Be committed to maintaining merchandising and operational standards
• Be accountable for departmental sales results and financial objectives

Skills

Leadership

Customer service

Team motivation

Retail management

Job description

Kibbi Technologies Inc. seeks a talented Manager in Burlington, Canada, to drive sales and elevate customer satisfaction. You will lead a team, coach colleagues, and ensure merchandise and operations standards are met to deliver outstanding shopper experiences.

Responsibilities include anticipating customer needs, building loyalty, and achieving departmental financial targets, with evening, weekend, and holiday availability essential in this franchise environment.