Front-End Service Leader – Customer Experience

London Drugs Limited; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental coverage

RRSPs matched

Employee discount

In-house training

Employee assistance program

Employee recognition program

Community involvement

Job summary

London Drugs Limited in Winnipeg is seeking a Service Specialist to assist customers throughout the General Sales area and uphold our mission of delivering a superior shopping experience every day. This position emphasizes superior customer service in a fast-paced retail environment.

You will monitor cashier coverage, maintain front-end supplies, replenish change, and respond to customer requests at the checkouts.

Qualifications

• Superior customer service experience
• Ability to work effectively in a fast-paced environment
• Professional, courteous and helpful demeanor
• Supervisory experience is an asset

Responsibilities

• Assist customers throughout the General Sales area
• Monitor cashier coverage and front-end operations
• Maintain front-end supplies and replenish change float
• Train and monitor the work of others, stay calm under pressure

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

London Drugs Limited in Winnipeg is seeking a Service Specialist to assist customers throughout the General Sales area and uphold our mission of delivering a superior shopping experience every day. This position emphasizes superior customer service in a fast-paced retail environment.

You will monitor cashier coverage, maintain front-end supplies, replenish change, and respond to customer requests at the checkouts.